HACSU is Tasmania’s largest union of workers, campaigning for economic, industrial and social justice. We represent 10,000 workers in public and private health, aged care, and community and disability services across the state.

We’re looking for an energetic and passionate person who is excited about workers’ rights and trying new things to join our vibrant contact centre team, where you’ll be a part of a broader team striving to make workers’ lives better.

You don’t need any kind of legal background or prior experience working in unions – you just need to be passionate and keen to make a difference. That said, any previous experience in a call centre environment would be a huge advantage.

If that sounds like you, please apply!

Responsibilities:

On any given day, your work may include the following:

• Giving advice to members on their workplace rights over the phone or by email
• Providing support to members on a range of workplace issues
• Representing members on issues including disputes, workers compensation, grievances and industrial matters
• Recruiting new members and helping our union grow
• Participating in collective union campaigns in workplaces and in the community
• Representing members in negotiations

You will be someone who:

• Has a commitment to the Health and Community Services Union and the trade union movement
• Wants to learn on the job
• Has good written and verbal communication skills
• Has good computer skills
• Is a team player who is always bringing creative ideas to the table

If these criteria speak to you, you could be the ideal person for the job.

It’s a big job and we know some great applicants may not tick all the boxes – so in any case, if you are keen to become part of the team, we encourage you to apply. We’ll provide plenty of on-the-job training and support to the successful applicant.

Please email [email protected] using the subject line: Industrial Organiser - Contact Centre enquiry via EthicalJobs for a copy of the position description, selection criteria and our wages and conditions.