• Help make a difference to vulnerable people and their families
• Use your community services QM experience
• Bowen Hills. Hybrid work option. Full-time with some flex on hours.

About the Role

In this role you will lead a culture of quality and continuous improvement across the organisation to ensure a high level of service delivery and that accreditation and quality governance requirements are met.

• Lead and be responsible for maintaining the quality framework including managing Document Control of policies, procedures and forms
• Exercise a leadership, coordination, and communication role to drive continuous improvement across the organisation, using a risk-based approach
• Coordination and monitoring of quality accreditation activity across the organisation
• Lead a team of direct and indirect reports to develop and implement best practice, including identification of corrective action and areas of improvement
• Support CEO with maintenance of the organisation's Risk Register and requirement of the Risk Audit Committee
• Maintain oversight of organisational compliance to the Privacy Act and national privacy principles
• Manage data breach response team and report notifiable data breaches to the Office of the Australian Information Commissioner and comply with the Notifiable Data Breaches Scheme wherever required.

About You

Importantly, you are passionate about the health outcomes of both clients and the broader community and can demonstrate:

• Significant experience in a similar role in a health/community services medium-sized organisation managing the formal quality accreditation system
• Tertiary qualified with experience working across various ISO and other certification standards.
• Empathetic, sensitive and culturally aware communication style plus the willingness to work with various stakeholders; including people who use substances, health workers and other staff, as well as external stakeholders
• Lead Internal Auditor Diploma and Certificate IV in Training and Assessment would be beneficial
• Ability to clearly communicate information and ideas to a range of audiences in both written and oral form, listen to others in an unbiased manner, and work collaboratively within a multidisciplinary team
• Proficient computer skills –using multiple database systems (at QuIHN our Quality Management System is Qudos)
• Ability to achieve a successful police check
• Due to the vulnerable population served, employees at QuIHN are required to be fully vaccinated for COVID-19

Why this role?

• Salary packaging options (up to $15,900 + $2,650 meals and entertainment)
• 3 days additional leave days (Company Days – not from annual leave accrual) betweenChristmas and New Year
• Full-time is QuIHN's preference but open to 9 day fortnight and Hybrid working options

Our Client

QuIHN is a statewide, not for profit, and non-government health service which provides a variety of health services to people who use substances throughout Queensland across three service areas:

• Therapeutic Services;
• Harm Reduction Services; and
• Better Access Medical Clinic.

QuIHN encourages a positive work environment and individual career development by providing for team building opportunities, individual learning and development plans, supervision, professional development funds, safe and supportive work practices and flexible working arrangements to assist employees in managing a work/life balance.

QuIHN value and seek the knowledge of

• Aboriginal and Torres Strait Islander peoples

and

• People with a lived/living experience of substance use

To apply

Submit your resume and a cover letter addressing the About You section above. Call Claire on 1300 001 447 for more information, including the position description.