Who is Haven; Home, Safe?

Haven; Home, Safe (HHS) is a commercially operated, profit-for-purpose homelessness organisation specialising in housing solutions, providing hope, care and help to Victorian communities to prevent homelessness and end housing stress. Our organisation is on a journey to provide more homes and more support, through more meaningful partnerships.

Ready to make an impact and keep things running smoothly? Haven; Home Safe is looking for a proactive and organised Administration Officer to join our Mildura team four days a week from Monday to Thursday, on a fixed term of three months (with the possibility of a further opportunity). If you’re someone who loves keeping things in order, enjoys a variety of tasks, and wants to work in a supportive environment, this role could be for you! You’ll be a key player in ensuring our office is running efficiently, and your contributions will help make a difference in the lives of others.

Why you'll love this role:

• Dynamic Work: Every day is different! You’ll handle everything from reception duties to managing office supplies and booking travel.
  
• People-Centred: You’ll be at the heart of a team that’s making a real impact, supporting our staff and helping us help others.
  
• Growth Opportunities: Hone your organisational, communication, and tech skills across a wide range of corporate platforms.
  
• Supportive Team: You’ll be joining a fun, positive, and motivated team that values collaboration and respect.

What you'll do:

Reception:

• Be the friendly face that greets our clients and visitors with respect and empathy
• Assist with the triage of clients to the right team, based on their needs
• Manage all front of house and reception calls
• Handle all incoming and outgoing mail, manage couriers, and keep the office organised.

Fleet Management:

• Help keep our vehicle fleet in top shape by coordinating services, inspections, and bookings.
• Maintain first aid and spill kits in fleet vehicles.

Office Go-To:

• Respond to office requests and keep everything running smoothly—whether it’s booking repairs, ordering supplies, or ensuring the kitchen is stocked!
• Administer office security systems and ensure staff have the access they need.
• Manage secure recycling, shredding and the coordination of maintenance repairs
• Regular review of policies and manuals, as required
• Keep our systems and registers up-to-date and ensure smooth administrative operations.

Travel & Accommodation:

• Book flights, accommodation, and vehicles, and handle any last-minute changes like a pro.
• Manage staff Myki cards and Cabcharge vouchers.

What We’re Looking For:

We need someone who is organised, friendly, and ready to roll up their sleeves. If you’re tech-savvy, a problem-solver, and have a positive attitude, this could be for you. To truly shine in this role, we are looking for someone who can demonstrate:

• Initiative – You see what needs doing and you get it done.
• Empathy - You interact with empathy and respect with a diverse range of people with varied and complex needs
• Problem-solving – Quick thinking and resourceful.
• Tech skills – You’re comfortable using different platforms and devices.
• Communication – You’re great with people and can handle all types of inquiries
• Time management – You’re a master of multitasking and staying on top of things.
• Confidentiality – You understand the importance of discretion and professionalism.

How to apply:

Click on 'Apply Now' and follow the application process, providing your CV and a cover letter that tells us why you are a great fit for this opportunity.

We move quickly here, so we will be assessing applications as they are received - so please don't wait too long!

Haven; Home, Safe (HHS) is committed to building an inclusive workplace where all people feel valued, are empowered to bring their complete, authentic selves to work, and have equal access to opportunities to help them reach their full potential. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse people, including refugees with working rights, and Lesbian, Gay, Bisexual, Transgender, Intersex, and Queer+ (LGBTIQ+) community.