• headspace Schools & Communities National Operations Manager
• Make a difference to young people - join a national not-for-profit organisation
• Full time, Hybrid role WFH and the Melbourne CBD office
• Exciting Leadership opportunity

What is headspace National

headspace is the leading youth mental health organisation in Australia. Recognised nationally, headspace helps thousands of young people, and their family and friends, access vital support through our headspace services in over 149 communities across Australia. To learn more about headspace and the services we offer, visit headspace.org.au

About the role

Reporting to the Head of headspace Schools & Communities, the National Operations Manager is a Senior Leader within the Schools & Communities division, supporting strategic priorities and integration of programs. The role provides leadership to the Program Managers, providing direct line management to 5-7 FTE. The role works closely with the senior leadership team and more broadly across other programs within headspace national.

The National Operations Manager is responsible for the contract management, leadership, management and performance of the program teams and their annual work plans. This will include, but is not limited to:

• Lead, coordinate and monitor contract related activities inclusive of the activity work plans, budgets and reporting
• Work with the national leadership team and stakeholders to apply a continuous improvement approach to service delivery
• Lead and effectively manage all the operational and strategic aspects of contracts and programs
• Build the headspace culture and engagement of our people through effective people leadership and management at both the team and individual level
• Engage with national and state/territory stakeholders as appropriate across health and education
• Participate in leadership and governance meetings and committees
• Identify and manage risks to programs or service delivery
• Enact opportunities to integrate and collaborate the division and the broader headspace platform

Who we're looking for

The National Operations Manager is a highly experienced and innovative professional, with proven knowledge and proficiency in managing services and programs to support children, families, schools, and communities. With qualifications in health or education, the incumbent is familiar and connected to school systems, government sector, and the not-for-profit sector across Australia. The National Operations Manager also has experience in leading and motivating teams to meet key performance deliverables.

What's on offer

• A workplace where people are encouraged to bring their whole selves to work
• Excellent salary packaging up to the maximum amount ($15,900) - For more information on salary packaging, please refer to: https://www.smartsalary.com.au/.
• Hybrid work environment where you can work from home and in the office
• Professional development opportunities
• First-rate Melbourne CBD location with great on-site facilities
• A focus on wellbeing
• A commitment to diversity

How to Apply

• Click on 'Apply Now' to view the position description, and to complete your application.
• Your application must include a resume and cover letter telling us why you are the best candidate for the role considering the Key Responsibilities found in the position description
• For more information contact Kristen Douglas, Head of headspace Schools & Communities, [email protected] using the subject line: National Operations Manager Schools & Communities enquiry via EthicalJobs.

To be eligible for this position you must

• Have the right to live and work in Australia
• Have a current Working with Children Check (WWCC) or equivalent, and/or pass all of the WWCC(s) required for this role (please note that for some roles, headspace requires WWCCs for other State/Territories in addition to your Home State)
• Satisfactorily undergo a headspace Police Check

headspace is committed to being a child safe and child friendly organisation that recognises, respects and promotes the rights of children, young and vulnerable people.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.