About Health Consumers Tasmania

Health Consumers Tasmania is a small, not-for-profit systemic advocacy organisation that was established in 2019. We report to an independent board and are funded by the Tasmanian Department of Health and Primary Health Tasmania.

We have over 800 Tasmanians who either closely work with us or follow us online, with our aim of the Tasmanian community to have meaningful input into their health system to ensure it meets their needs.

About the engagement support officer role

The role is the key contact point for incoming and outgoing communications and supporting our engagement activities at Health Consumers Tasmania. The person will be responsible for getting our key messaging out to our stakeholders through our website, digital newsletter and social media platforms and managing inbound requests regarding consumer recruitment.

The person will work closely with the Advocacy and Impact Lead and other staff to ensure the vital advocacy and impact messaging is communicated broadly, in ways that are accessible to the community and meet the needs of diverse audiences.

This role involves:

• Provide administrative, logistical and communications support for HCT’s face to face and on-line events. Key events include: the training program, state-wide and regional forums, focus groups and communities of practice.
• Managing HCT’s content for communications and social media platforms including website, newsletter, Facebook and other online platforms, brochures and presentations and ensure digital and print marketing content is up-to-date and aligns with HCT’s brand’s identity and message.
• Utilise, maintain and update HCT Customer Relationship Management Database (Salesforce).
• General administrative support, such as managing incoming communication, supporting consumer placements, some secretariat support, and updating process information and internal communications via SharePoint.

About the Position

• Position Title: Engagement Support Officer
• Location: Hobart Office / Hybrid work from home - Location negotiable
• Award and Level: SCHADS Level 4
• Conditions: Part time - negotiable hours - Fixed term contract with the potential of permanency, subject to funding.
• Reporting to: Advocacy and Impact Lead

We are an organisation that values diversity and encourage all people to apply, particularly those from communities that experience access inequity to employment opportunities.  If you would like to discuss your access needs in relation to this role or its application process, please do not hesitate to get in touch. 

• Hannah Fielder - Advocacy and Impact Lead
• Email: [email protected] using the subject line: Engagement Support Officer enquiry via EthicalJobs.

Please see the attached Engagement Support Officer Position Description and Selection Criteria for all the details.