• Full time position, Monday to Friday (no weekends or evenings)
• Flexibility, option to work some days from home
• Make a positive difference in the lives of carers

Our client Care to Serve is a specialist non-profit organisation that exists to provide preventative support to Tasmania’s 85,000 + family and friend carer and is the Tasmanian provider of the National Carer Gateway support services. Care to Serve put carers first, connecting them to practical advice and early intervention support services.

About the role:

Based in Moonah, the Team Leader Counselling and Coaching role you will be leading a multi-disciplined team who provide both counselling and coaching services to Tasmanian family carers across the state.

This role is focused on leading and managing the planning and delivery of counselling and coaching services for carers across the state. The clients will cover a broad range from young carers, aged carers, carers in rural and remote areas, Indigenous and Torres Strait Islander carers and those from culturally and linguistically diverse backgrounds (CALD).

The Team Leader will be required to work collaboratively with their peers to ensure there is a state-wide approach and consistency in processes and practices related to the delivery of all carer services within the group.

Responsibilities:

• Lead and manage the planning and delivery of carer-centred counselling and coaching services for Tasmania carers.
• Undertake counselling and coaching services as required by workload and demand.
• Identify and implement continuous improvement opportunities.
• Develop employees to ensure their increasing levels of service quality.
• Work collaboratively with your peers in Carer Services to ensure consistency in practices between the regions and across the state.

The role will have a requirement to be on-call on a rotational roster for a couple of times annually. This is a full-time position required hours are Monday to Friday.

What you will bring:

• Qualifications recognised in Australia as either a psychotherapist, counsellor or social worker
• Accreditation with a relevant professional association; Australian Counselling Association, Psychotherapy and Counselling Federation of Australia or Australian Association of Social Workers
• Demonstrated ability to plan, organise and deliver work through others to achieve outcomes
• Demonstrated ability to inspire direct reports and teams to achieve and exceed
• Proven ability to communicate flexibly and effectively at all levels and get to the root cause of issues
• Demonstrated experience in solving problems and making decisions within an acceptable range of risk
• Demonstrated experience in assessing, planning, implementing and reviewing support plans
• Proven experience working with integrated systems and ensuring high levels of accuracy
• Proven ability to work productively within a team environment
• Demonstrated personal drive and integrity

Desirable / preferred, but not essential:

• Previous experience working within aged care
• Previous coaching, counselling or social work experience
• A relevant Tertiary qualification

What we will need from you / our process:

• A National Police Check
• Working with vulnerable people card
• Current valid drivers license
• Up to date COVID vaccinations (including boosters as required)

If you are interested in becoming a part of this values led organisation and making a positive difference to the lives of carers in Tasmania, then please click on the link, follow the instructions and apply today.