Hireup is an online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work or catching a local footy game, Hireup gives people the tools to live life on their own terms.

With thousands of registered users and support workers in big cities and remote communities all across Australia, Hireup is a national network of local supports, committed to delivering an individualised approach to support and community-driven future for the disability sector.

As a purpose-led organisation with over 200 HQ staff (and growing), we are dedicated to powering the evolution of the disability sector. We do this by keeping the community at the heart of our decision making and encouraging a culture defined by kindness, innovation, equality and storytelling.

The Hireup team is focused on delivering a quality experience for our users, at the heart of which is our Service team. Comprising our Community Support, Trust and Safety and Incident Response teams, the Service team is responsible for the wellbeing and satisfaction of our users. As frontline staff, our Service team listens with intent and responds with integrity in its efforts to ensure our users feel heard, supported and satisfied.

As part of the Behaviour Support team, the Behaviour Support Administrator works closely with our Coordinators and Lead to ensure all documentation is collected, stored and entered into both internal files and external databases.

The big picture

• Join one of Australia's fastest growing product companies
• Support teams that are making a big impact for the Hireup community
• Support the executive’s effectiveness by ensuring there is a high level of administrative support to the team and external clients
• LinkedIn has named Hireup one of Australia’s top startups to work for!

Priorities – the work

• Support our Behaviour Support team with the administrative requirements
• Ensure spreadsheets and individuals files are up to date with required information
• Ensure all information is provided to key stakeholders for restrictive practice authorisation panels
• Work closely with our behaviour support lead to ensure compliance and all reporting is completed within required timeframes
• Engage with Hireup Support workers to ensure they’re skilled and trained to provide best practice support
• Assist our Behaviour Support Lead and Senior Client Experience Manager in compliance with all regulatory and legislative requirements
• Work closely with the Behaviour Support Lead with regard to risk management, reviewing of support needs and proactively looking at scalable solutions and opportunities
• Submitting and updating relevant behaviour support information into relevant online portals to meet State and Federal requirements
• Monitor usage and approval periods of restrictive practice within individuals plans
• Liaise with our incident management team regarding behaviour related incidents and notifications of authorised and unauthorised restrictive practices

Skills – the person

• You have a passion for bringing the best out of people through a positive approach to behaviour support
• You’re a strong team player and have great emotional intelligence
• Experienced with a high volume caseload of administrative responsibilities
• You have strong attention to detail and deliver high quality
• Some experience in positive behaviour support is ideal
• Approach work with productive drive and internal motivation
• Exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity

Apply now

People with lived experience of disability are strongly encouraged to apply.

Apply now or for more information about the role and how it fits within Hireup, contact Josh Clements at [email protected], using the subject line: Behaviour Support Administrator enquiry via EthicalJobs.

Hireup is dedicated to creating inclusive and accessible candidate experiences for all and we encourage you to contact us if you have suggestions on how we can improve or adjust our approach to ensure an enjoyable, fair and informative candidate experience.
If there are reasonable adjustments we can make to a role to accommodate your candidature, please let us know.

Please note that external advertising deadlines are not coordinated with Hireup’s shortlisting and interviewing process. To avoid missing out, please do not delay your application!