• Full time position, 76 hours per fortnight, located in Armadale, Perth
• $104,000 - 118,260 + Super + Salary Packaging + Employee Benefits

About HOPE

HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental health, youth justice issues, family and domestic violence and socioeconomic disadvantage.

Our Philosophy of Care

We exist to bring HOPE to people and communities facing the toughest challenges in Western Australia. To bring diligence, optimism, courage, and collaboration to those who need us most. To achieve lasting impact, we walk with you, wherever it takes us, for however long we are needed. We believe in a community-led approach. We act in humility. We seek out the wisdom of others. We are HOPE. Each year we help thousands of people in the toughest situations to get back in control of their lives.

About the Role

The General Manger will provide strategic and operational leadership to HOPEs service delivery teams across Metro and Midwest region.

They will ensure the provision of exceptional person-centred supports, aligned to HOPE's strategy, values and purpose.

Existing operational requirements will have you overseeing the daily management of the Youth Justice Services, Street Yarning Outreach, and Volunteers program across Perth. In addition to these established programs, HOPE will also be delivery a new Family and Domestic Violence service in Perth Metro region. The successful candidate will shape the roll out of this vital program.

Within the Youth Justice services you will support the coordinators across each site with programs such as Youth Transitional accommodation, Bail house and community mentoring programs.

Across these services you will work closely and collaboratively with a range of stakeholders, and build employee engagement and wellbeing across to optimise attraction and retention of the workforce.

About you

We are looking for a leader who is driven and committed to achieving positive outcomes for clients, and the community.

To be successful in this role you will have experience in managing and reporting on operational systems for a health or community services organisation, including effectively planning and allocating resources to maximise operational efficiency and meet funding deliverables.

You will need a degree or post graduate degree in Social Work, Psychology, Health, Education, Social Science, Youth Work, Mental Health Nursing, Occupational Therapy, or other Allied Health, or Behavioural/Social Sciences with relevant experience working with vulnerable young people. In addition, you will to be committed to upholding HOPE’s values and to working in a culturally secure way with Aboriginal and Torres Strait Islander communities and individuals.

This role requires the following clearances:

• National Police Clearance (no older than 3 months)
• Working with Children Check, current unrestricted WA Driver’s licence and current First Aid Certificate

Our culture

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and the unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain a workforce built with the ethos of ‘growing our own’.

We welcome diversity in our workforce, in all its forms, including people with lived experience of social comorbidity, international background, LGBTQIA+ and differing abilities. We believe diversity in our workforce means richer collaboration at HOPE. Inclusive initiatives and behaviours at Hope go beyond tolerance so that individuals feel respected, accepted, and celebrated. Hope is currently in the process of being accredited for Rainbow tick, to show our commitment to safe, inclusive practice and service delivery for LGBTQIA+ people.

We have also been working with Local Aboriginal Elders to improve how we support Aboriginal and Torres Strait Islander people and to increase our number of Aboriginal staff.

You can find out more about Hope on our website link.

If you need support to submit your application or have any suggest to how we can better honour your application, please email [email protected] using the subject line: General Manager - Metro enquiry via EthicalJobs.

Your benefits

• Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Discounts with a major health insurance provider

• Free external, confidential counselling through our EAP Service and clinical supervision in counselling roles

What to expect next

We vow to respond to every candidate that applies for a role at Hope.

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

A position description is attached.