• Full time, 76 hours per fortnight located in Perth.
• Salary: $53.84 p/hr + super  
• Salary packaging benefits (find out more here on what this means) 
• Working Monday to Friday.
• Discounts with a major health insurance provider.  
• We offer employees and their family members access to a confidential, and professional counselling service.  

Other benefits    

Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges.   

HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence.  

About the Opportunity 

Team Leader will have oversight of the Governance and Risk Officer and support the systems and processes for Operational Governance and Risk. The role is based in the Metropolitan area with occasional travel to the Regional areas as and when required.

The Quality and Risk function is responsible for:

• Enabling the measurement of the quality, safety and effectiveness of the business systems across HOPE.
• Ensure sound risk management and reporting processes across all the services provided by HOPE.
• Supporting HOPE to meet its legislative, regulatory and contractual obligations through assessment, evaluation and reporting of the
• HOPE services against these requirements.
• Support and monitor governance requirements across HOPE.

This work is important to the organisation to ensure stakeholders of HOPE are confident that accreditation and evidence-based standards are achieved.

The team achieves the above through:

• Support and advise, and train teams where needed
• Risk assessment, management and reporting
• Management of data systems and the data within those systems
• Monitoring legislation and regulations for changes and then monitoring the implementation of those changes
• Evaluation of service outcomes
• Review and release of information in line with privacy legislation and HOPE policies
• Management of controlled documents
• Lead the development and implementation of the processes for continuous improvement

About you:

• Certificate or Diploma in Business Administration or equivalent capability from experience.
• Experience in leading an administration function.
• Stakeholder and relationship management skills suitable for daily interaction with Executives and influence of General Managers.
• Experience in project management
• Demonstrated ability to understand and support multiple business systems.

Desirable criteria:

• Degree in business/administration
• Experience in community services
• Qualification or accreditation in project management
• Experience leading a geographically dispersed team.

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, Department of Justice Clearance (HOPE assists the successful candidate with obtaining this clearance), and suitable work referees.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our website. 

What to expect next  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

To apply, click Apply Now and fill out the form.

For any enquiries around the role please email us at [email protected] using the subject line: Governance and Risk Team Leader enquiry via EthicalJobs quoting the job title and the region.