• Full time, 76 hours per fortnight located in Kalgoorlie.
• Salary: $53.84 p/hr + super  + $2.78 p/hr regional allowance
• Salary packaging benefits (find out more here on what this means).
• Working Monday to Friday.
• Discounts with a major health insurance provider.  
• We offer employees and their family members access to a confidential, and professional counselling service.  

Other benefits    

Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges.   

HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence.  

About the Opportunity 

The Justice and Community Manager facilitates a number of prevention and diversionary programs in the Justice and Community fields . The role is responsible for the management of HOPE’s Justice and ITC Programs.

The overall goal of the position is to lead the human & operational functions of the programs to a high service delivery standard. The Manager will maximise the potential of the program to provide culturally competent, inclusive & respectful services to meet the needs of the clients.

Requirements of the Role: 

• Provide support and expertise to staff working with high risk or complex needs clients.
• Represent HOPE in relevant external and internal forums, working groups, and committees and the general community to ensure the promotion of a positive image of HOPE.
• Develop and/or review the programs to ensure service access and responsiveness to people from culturally and linguistically diverse backgrounds including new and emerging communities.
• Identify service delivery gaps and plan and evaluate strategies to address the service delivery gaps.
• Contribute to the effective functioning and development of the service through involvement in projects, contributions to team meetings, forums and training and development.
• Foster positive working relationships within the Aboriginal community.
• Develop networks and service partnerships with other government agencies, organisations, funding bodies and specialist organisations to position Aboriginal Throughcare for continued growth.

About you:

• Tertiary degree qualifications in social work, psychology, health, education, social science, or approved equivalent, with demonstrated experience in the field. 
• Demonstrated experience at managing and reporting on operational systems for a health or community services organisation, including effectively planning and allocating resources to maximise operational efficiency and meet funding deliverables.
• Demonstrated experience at managing all aspects of staff and team performance, including recruitment, staff orientation, line management supervision, staff disciplinary action, performance development and reviews, and team building.
• Exceptional interpersonal skills with the ability to establish and maintain effective relationships with a diverse range of people and professionals and manage difficult situations.
• Data to monitor, evaluate and inform service delivery.
• Ability to build and maintain stakeholder relationships at multiple levels (e.g. Community, funding agencies etc).
• Demonstrated understanding of the principles of accountability systems and continuous quality improvement processes, including the utilisation of data systems, the development and implementation of policies and procedures, and the use of evaluation and risk management tools.

Desirable criteria:

• Demonstrated experience working therapeutically with young people.
• Experience in service provision in the Youth Justice Services, Alcohol and Other Drug and Mental Health sector.
• A broad understanding of the challenges and experiences of people in regional Australia. Current knowledge of and commitment to
• Equal Opportunity in all aspects of employment and service delivery.

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees. A Department of Justice clearance is also required for this role which HOPE will assist you with.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our website. 

What to expect next  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

To submit your application please click Apply Now. For any enquiries around the role please email us at [email protected] using the subject line: Justice and Community Manager - Kalgoorlie enquiry via EthicalJobs.