• Full time, 76 hours p/fortnight position
• Located in Walkaway
• Salary $37.35p/hr + super + $1.01 p/hr regional allowance
• Salary packaging benefits (find out more here on what this means) 
• Working a variety of shifts which can include day and night shifts, weekdays and weekends.
• Discounts with a major health insurance provider.  
• We offer employees and their family members access to a confidential, and professional counselling service.  

Other benefits    

Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges.   

HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence.  

About the Opportunity 

The Residential Support Worker at Hope Springs works in a Therapeutic Community environment, involving themselves in scheduled program activities, participating as a role model and providing mentoring and support to help residents achieve their recovery and life goals. 

*Lived personal experience with Alcohol and/or Other Drugs will be relevant to this role and will be highly regarded for the position. Please address this in your cover letter if applicable.

Requirements of the Role: 

• Knowledge and promotion of the Therapeutic Community model of recovery for drug & alcohol residential treatment.
• Application and maintenance of Therapeutic Community fundamentals:
• Community as Method
• Staged Approach
• Holistic & Multidimensional approach
• Encounter system
• Knowledge and use of data gathering tools as well as assessment instruments
• Ensure client records are updated and current, using the Client Management System and hardcopy client files where necessary.
• Understanding Social Learning vs. Didactic learning (teacher-centred method of instruction in which teachers deliver and students receive lessons)
• Maintaining accurate client records in various formats, including in the Client Management System
• Understanding the relationship between Belonging and Individuality
• Understanding and Discouraging the “We-They” Dichotomy

About you:

• Knowledge, understanding and experience working in Therapeutic Community
• Knowledge, understanding and experience using and promoting the ‘Community as Method’ philosophy in a TC context.
• Commitment to upholding HOPE Community Services’ and Hope Springs vision, mission, and values.
• Strong interpersonal skills with the ability to communicate well with people across all levels in society.
• Able to problem solve sensitive issues and manage difficult interpersonal disputes.
• Ability to work well with people from diverse cultural backgrounds.
• Ability to follow directions and work as part of a team.
• Ability and willingness to engage in outdoor work and recreational activities.
• Ability to use a computer for reporting and record keeping.
• Knowledge and understanding of co-occurring alcohol and other drugs / mental health problems and interventions to address them (or willingness to undertake training).
• An understanding of and adherence to working within personal and professional boundaries

Desirable Criteria: 

• Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery.
• Experience in delivery of services to clients with co-occurring alcohol and other drugs / mental health problems.
• Experience working with people with challenging behaviours or willingness to undertake training.
• Experience working in a Therapeutic Community.
• Experience in working within a culturally secure framework.

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our website. 

If you need support to submit your application, please email [email protected] using the subject line: Residential Support Worker - Walkaway enquiry via EthicalJobs.  

Your benefits  

Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges. 

Not-for-profit salary packaging, reducing your tax (details via AccessPay).   

Discounts with a major health insurance provider. 

We offer employees and their family members access to a confidential, and professional counselling service.

What to expect next  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

To apply click Apply Now and fill out the form. Alternatively, for a confidential discussion, please contact Ansume Lane on 0863926311, quoting Ref No. 1171971.