The Role

Macarthur Legal Centre is a community legal centre based in Campbelltown, NSW, serving Southwest Sydney and part of rural New South Wales. Founded in 1987, it is a not-for-profit organisation funded by grants from the NSW and Federal Governments and donations.

Macarthur Legal Centre is seeking a full time dedicated and skilled professional to coordinate the South West Sydney Tenants' Advice & Advocacy Service (SWSTAAS). As the SWSTAAS Coordinator, you will lead a team committed to providing critical tenancy advice, advocacy, and community education to tenants in the South West Sydney region.

Key Responsibilities

• Supervise and support a team of five, providing tenancy advice, conducting file checks, and coordinating casework meetings.
• Identify and address the tenancy service needs within the community, developing strategic access solutions for tenants.
• Lead community education efforts through workshops, forums, and training materials on tenancy issues.
• Liaise with local services, regional networks, and state-level tenant services for coordinated service delivery.
• Ensure compliance with TAAP network best practices and maintain accurate data records on the TAAPS database.
• Prepare and present regular reports to the Board, participate in strategic planning, and contribute to management activities within the MLC.
• Provide direct tenant support through advice, casework, and representation at the NSW Civil and Administrative Tribunal (NCAT).
• Develop innovative strategies to meet diverse community needs, including support for Aboriginal and Torres Strait Islander tenants, and those from culturally and linguistically diverse backgrounds.
• Adhere to and promote the policies and procedures of Macarthur Legal Centre.

Essential Requirements

• Proven team management skills and experience in a similar role.
• Strong understanding of community legal centre functions and social justice issues.
• Excellent oral and written communication skills, with proficiency in Microsoft Office 365.
• Experience in creating and delivering community education materials related to tenancy, housing, and homelessness.
• Ability to maintain positive stakeholder relationships and manage external partnerships.
• Relevant qualifications or significant experience in tenancy advice and advocacy.
• Commitment to ongoing professional development.
• Valid NSW Driver’s license and ability to use personal vehicle for work, with comprehensive insurance.
• Current Working with Children’s Check and criminal records check.

Benefits

• Work in a supportive and dynamic environment that drives social change.
• Engage directly with diverse communities to make a tangible impact.
• Opportunity to lead and develop professional skills within a passionate team.
• Competitive salary and conditions in line with sector standards.

Macarthur Legal Centre is committed to fostering a diverse and inclusive workplace. We strongly encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disabilities, to apply.

Please submit your resume along with a cover letter addressing the essential requirements listed above by clicking on the Apply Now Button.

For further information about the role, please contact Belinda McLean via [email protected] using the subject line: SWSTAAS Coordinator - Macarthur Legal Centre enquiry via EthicalJobs.