Job Summary
- $70,320-$77,451 (plus 11% super)
- Applications close:
- Job posted on: 9th Aug 2023
- Adelaide > Parkside
In this role you will have the opportunity to use your exceptional member services skills and passion for people to make a real difference in the lives of healthcare workers.
The core objective of this position is to provide the first point of contact service to HSU members. The role is responsible for managing and responding to incoming member queries, either through our general phone line or email address. The primary function of the role will support the membership by providing basic industrial advice, assisting in workplace matters, and by working on matters until they require referral. This will require an understanding of Industrial Relations, dispute resolution, and the ability to identify Organising opportunities. The role will encompass some administrative tasks related to membership, including contacting new and existing members.
Our ideal candidate will be customer-focused, with strong attention to detail and a demonstrated ability to handle sensitive information and maintain confidentiality. Experience or demonstrated understanding of basic industrial knowledge, Organising principles, and Union values.
This role would be suitable for someone who has a background in HR/IR or someone who is looking to gain Union experience.
The Health Services Union South Australia/Northern Territory Branch (HSU SA/NT) is a specialist industry union representing workers in the health and community services sectors. HSU SA/NT members are employed at hundreds of worksites across both South Australia and the Northern Territory.
These worksites include public and private hospitals, pathology laboratories and collection centres, medical imaging, private practices, and Aboriginal Community Controlled Health Organisations. HSU members are allied health professionals, phlebotomists, medical couriers, Aboriginal health workers, and clerical and administrative staff. HSU SA/NT is committed to advancing and protecting the wages, conditions, and workplace rights of members through campaigning, workplace activism and a focus on member recruitment and development.
Assisting with all other general office and administrative duties as directed by the Branch Secretary. These duties are intended to reflect, in general, the requirements of the role and should not be interpreted to be all-inclusive.
A position description is attached.