Job Summary
- Applications close:
- Job posted on: 26th Apr 2024
- Melbourne > Hawthorn
With a 150-year history and caring at our centre, our vision at Access Health and Community (AccessHC) is to build healthier lives together. We have a dedicated and experienced team of over 400 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do and contribute to improving the wellbeing of the community every day.
We are seeking a dedicated Complex Care Coordinator to join our team within the Complex Needs Program within the Department of Families, Fairness & Housing. The successful candidate will play a pivotal role in coordinating care for clients presenting with multiple and complex needs, particularly those accessing the Pre-MACNI and MACNI teams.
Reporting to the AOD Manager, The Complex Care Coordinator position will work with Care Teams for individuals who would benefit from receiving a coordinated response: for example, there is organisational stress, there is a period of transition such as moving to adult services or changing regions, and multiple organisations or statutory authorities are involved.
The Complex Care Coordinator will have extensive knowledge of mental health, AOD and related services and be skilled in working collaboratively with external service providers across the health and community services sector. The key aspects of the role include developing, implementing and reviewing collaborative care plans with the care team, maintaining regular contact with the care team, facilitating well-structured care team meetings, providing support and guidance at critical points and monitoring to ensure tasks are completed within agreed timelines. The Complex Care Coordinator works to assess and document the effectiveness of the agreed service responses.
This permanent part time role with the flexibility to work part time hours of either 0.6 or 0.8 EFT.
Key Selection Criteria
At AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging.
Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.
Entertainment expenses)
Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits.
To submit your application please click 'Apply Now' by the closing date.
If you are passionate about making a positive impact and have the skills and experience necessary to excel in this role, we encourage you to apply. Join us in our mission to provide comprehensive care and support to individuals and families in need.
Submit your application including your resume and cover letter addressing the selection criteria.
Please reach out to for further information and/or the opportunity to discuss this role. Please contact AOD Manager, Rachel Shankland: [email protected] using the subject line: Complex Care Coordinator enquiry via EthicalJobs.
We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.
Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities.
At AccessHC, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples experience equitable health and social outcomes. Our Reflect Reconciliation Action Plan (RAP) will contribute to achieving reconciliation. We will seek an understanding of and acknowledging histories and injustices, support the active expression of culture, build strong, trusting relationships, and apply culturally appropriate practices within our work.
We will work in partnership with Aboriginal and Torres Strait Islander peoples to create a welcoming and safe place for everyone at our services. AccessHC acknowledges the Wurundjeri Woi-wurrung people, who are the Traditional Owners of the land on which we work. We pay our respects to Wurundjeri Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people and we acknowledge that sovereignty was never ceded.
As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a NDIS Check, Working With Children Check, Police Check and potentially an International Check.
Applications for this role will take you to the employer’s site.