Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

About the opportunity

IFYS has an exciting opportunity for a skilled and motivated Case Manager to join our Greenbank program for 12 months, covering a period of parental leave. This role is a frontline management position overseeing one residential program and a team of Residential Youth Workers. Case Managers make a positive impact in the lives of children and young people by ensuring they are provided high standards of care in a safe living environment.

What's on offer?

• Fixed term full-time 12-month contract
• Monday to Friday roster, based in Greenbank
• Salary base $97, 377 per annum + super
• Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
• Career and professional development opportunities
• Skilled leadership and supportive team environment
• Unique in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
• Access to the Calm app for yourself and family members

Key responsibilities

• Manage and oversee the day to day running of the program
• Provide leadership and management to all staff including supervision and development
• Ensure that the program provides trauma informed therapeutic care to young people within a safe, clean and hygienic environment.
• Manage positive relationships with all stakeholders
• Ensure the program adheres to all reporting and documentation requirements
• Write Safety Plans and contribute to Positive Behaviour Support Plans
• Attend critical appointments with young people and facilitate/attend relevant meetings.
• Complete rosters that reflect smart rostering and industrial compliance
• Plan and conduct developmentally appropriate individual and group activities consistent with meeting the young people's needs and goals in line with Case Plans
• Contribute to efficient and comprehensive on boarding, induction and training of new staff

Requirements for the role

• Experience working in a leadership position in a similar field, including the capacity to motivate and empower a team to achieve positive outcomes
• A relevant tertiary qualification, Diploma level or higher preferred
• Knowledge of relevant legislation and best practices
• Demonstrated experience in maintaining program compliance
• Excellent interpersonal and communication skills, with the ability to build and maintain effective relationships with all stakeholders
• Sound judgment, problem-solving skills, and the ability to handle crisis situations calmly and effectively
• Exceptional time management and prioritisation skills
• A continuous learning mindset

Must hold or be willing to obtain if successful

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (IFYS will complete a new check through our systems)

Application and assessment process

When submitting your application, please include your current CV and a cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in Psychometric and Cognitive assessments.

If you would like further information on this role, please call 07 5438 3000 and ask to speak to Sophie or Danielle in Recruitment, or email [email protected] using the subject line: Case Manager - Greenbank enquiry via EthicalJobs.