Incredible opportunity to join Médecins Sans Frontières (MSF), and bring your proven success in appeals management, coupled with your highly developed project management skills and exceptional attention to detail to make an impact on the success of multi-channel campaigns and appeals.

• This is an incredible opportunity to bring your proven success in appeals management and highly developed project management skills to support the success of the Single Giving program at MSF across acquisition, retention, reactivation, and upgrade campaigns while also recommending operational improvements.
• Part-time, 3 days a week, (.6).
• All locations across Australia considered
• ASAP start, contract until 30th of June 2025

Impact of the Organisation

Médecins Sans Frontières (MSF) translates to Doctors without Borders. They provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. MSF was founded in 1971 in Paris by a group of journalists and doctors. Today, they are a worldwide movement of more than 42,000 people.

Their teams are made up of tens of thousands of health professionals, logistic and administrative staff - bound together by their charter. Their actions are guided by medical ethics and the principles of impartiality, independence and neutrality. They are a non-profit, self-governed, member-based organisation.

The Médecins Sans Frontières Australia office was set up in 1994. Every year around two hundred Australians and New Zealanders are sent to MSF projects by Médecins Sans Frontières Australia.

Impact you will have in this role

Reporting to the Single Giving Manager, you will be responsible for the project management and execution of multiple appeals and direct mail activities.

This is an incredible opportunity to bring your proven success in appeals management and highly developed project management skills to support the success of the Single Giving program across acquisition, retention, reactivation, and upgrade campaigns while also recommending operational improvements.

We are searching for an experienced fundraiser, with high levels of attention to detail who can work to clear time-frames and with multiple stakeholders to ensure the success of the single-giving strategy, directly impacting people affected by conflict, epidemics, disasters, or exclusion from healthcare.

• Support the Single Giving Manager in delivering the Single Giving Program with a focus on the implementation, end-to-end project management and delivery of a variety of acquisition, retention, reactivation and upgrade campaigns across Australia and New Zealand
• Using Salesforce, analyse datasets to extract insights and generate reports, and use insights to support decision-making processes and make recommendations
• Execute the delivery of multiple appeals and direct mail activities with the support of two Direct Marketing Specialists and with agency support
• Drive continuous improvement in appeals processes, communicating recommendations based on campaign analytics
• Work closely with internal teams and external stakeholders to optimise and improve processes, donor journeys and supporter communications
• Manage relationships with multiple agencies, approving copy for donor communication and ensuring the delivery of projects to multiple deadlines
• Manage budget and expenditure, and report on financial tracking and outcomes

Skills and Experience

• Proven success implementing and project managing the end-to-end delivery of appeals and campaigns across direct and digital channels with a focus on driving acquisition, retention, reactivation, and upgrade results
• Strong experience using Salesforce or similar CRM system for accurate data management, generating insight, driving automation and continuous improvement
• Exceptionally high levels of attention to detail, and strong communication skills, with the ability to make operational recommendations for improvements
• An analytic and data-driven mindset, with the ability to bring innovation and best fundraising practices into operation
• Highest levels of project management capabilities with a background in delivering fundraising campaigns with multiple timelines and deadlines
• A collaborative manner and the ability to develop, maintain, and strengthen enriching partnerships internally with the team and externally with agencies
• Dedication to the success of fundraising initiatives across the Single Giving Program that directly impact people affected by conflict, epidemics, disasters, or exclusion from healthcare

Applications

Click Apply Now to upload your resume.

Please direct all enquiries to Rosheen Singh at Impact Advising on [email protected] using the subject line: Single Giving Project Manager - Médecins Sans Frontières - Australia Wide enquiry via EthicalJobs.

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of under-represented groups in workforces.