Key Points

• Seeking an individual to provide project and administration support across a number of client-facing (consulting) and internal projects
• You will possess strong organisation and project management skills, initiative, adaptability and interpersonal skills in order to successfully provide support to a variety of different projects and team members
• 1 – 3 years of professional experience (either in administration, project management, project support work or consulting)
• Interest and/or experience working in at least one of Impact Co.’s sectors of focus
• Melbourne based, full time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)
• Salary: $65,000 - $80,000 (including super) + bonus

About impact co.

Our promise is impact, amplified.

Impact Co. is a management consulting agency with a mission to shape a more equitable society. We do this by enabling people, organisations and communities to amplify their positive impact.

Established in 2017, Impact Co. has grown to a team of now 20+ people, working with a client base of 100+ across our sectors of focus: Health, Mental Health, First Nations and Social Services. Bringing deep sector knowledge and facilitation expertise, we always keep people at the heart of projects.

Our services

We specialise in the following services:

• Insights: Data analytics, User insights, Needs assessment
• Strategy: Strategy and policy development, Strategic and business planning, Feasibility studies and business cases
• Design: Service planning and design, Product design, Operating model design
• Evaluation: Program and service evaluation, Organisational reviews

Our values

Our values are the driving force behind everything we do. They are what makes us different.

• Heart: We prioritise lived experience and hear the needs and voices of hard-to-reach groups in our projects.
• Fresh: We apply the latest sector expertise and evidence, and serve as a critical friend to tease out new ways of tackling problems.
• Grit: We adopt agile ways of working and robust processes that allow us to deliver large and complex projects within tight timeframes.

Team benefits

• Full time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)
• 5 extra days of leave each year (i.e. 3 wellbeing days, birthday day-off and Impact Co. day). This is in addition to the standard 20 days of annual leave
• $500 annual wellbeing fund that can be put towards expenses like gym memberships etc.

A safe and inclusive workplace

We value the unique backgrounds, experiences and contributions that each person brings and strongly encourage applicants from diverse backgrounds to apply.

We are an organisation that is deeply committed to diversity and equity. We demonstrate this by creating a workplace that embraces and celebrates First Nations history and contributions, and employing people from diverse backgrounds and identities, who are committed to championing positive cultural and social change.

The position

We are seeking an individual to provide project and administration support across a number of client-facing (consulting) and internal projects.

You will possess strong organisation and project management skills, initiative, adaptability, and interpersonal skills to successfully provide support to a variety of different projects and team members.

The nature of the support involves;

• Supporting external consulting projects that involve extensive logistics and / or administrative support (e.g. engaging with clients to book in meeting and consultations); and
• Supporting the administration of the business, including (but not limited to) the business development and people and culture functions.

There is significant opportunity to grow in this role, either into a management consultant or as a leader within the internal functions of the business. Impact Co.’s ability to grow over the last 6 years, support career development and build our internal functions is testament to this.

More details on the position can be found below.

The work that you will be doing includes:

• Consulting project administration, logistics and support: E.g. supporting in scheduling project team meetings, supporting recruiting and scheduling stakeholder consultations and focus groups, supporting with travel arrangements, and/ or stepping into to support with note-taking in consultations or capturing workshop outputs
• Client and stakeholder engagement: Where relevant, some of the administration and logistics support (mentioned above) will involve building relationships, trust and rapport with clients and / or community members (e.g. if conducting screening calls with community members for recruitment)
• Project management: Actively managing the progress of projects and coordinating key project activities, ensuring that they run to agreed timelines
• Business development support: Supporting team members with their account management, creating business development materials and supporting with business development campaigns and mailouts
• People and culture support: Supporting with the day-to-day operations of the people and culture function, including recruitment, administrative/ logistical components of L&D and document management
• Other internal projects: Providing assistance to other parts of the business where required and as we continue to grow. This could involve streamlining processes or rolling out new initiatives.

All of this work will be done in close collaboration with other consultants and/ or Directors, who will provide the support and coaching you need to develop into a high-performing team member.

About you

• 1 – 3 years of professional experience (either in administration, project management, project support work or management consulting)
• Interest and/or experience working in at least one of Impact Co.’s sectors of focus
• Demonstrated experience working across multiple projects at the same time and ability to manage competing deadlines and priorities.
• Ability (including having the willingness, adaptability and initiative) to work both autonomously and within a dynamic, team-based environment across a variety of projects, internal and external
• Excellent project management skills (planning, organisation and time management)
• Strong interpersonal skills
• Strong communication skills – both written and oral
• A mindset of continuous improvement, that is constantly looking for ways to improve processes and operations

Your qualities

• A big heart – you are passionate about creating positive social change and the people you work with
• Proactive – you have a can-do attitude and take the initiative
• Grit – you are courageous, resilient and have a strong resolve
• Ambitious – you push yourself and boundaries
• Curious – you have a desire to learn more about yourself and the world around you
• Entrepreneurial spirit – you want to be part of an ambitious (and growing) team that is working to make a difference
• Agile – you enjoy the fast-paced nature and diversity of consulting
• Empathy – you have high levels of empathy and care about the communities and individuals you work with

For any questions, please contact us at [email protected] using the subject line: Project Support and Administration Officer enquiry via EthicalJobs.

A position description is attached.