• Part or Full-time

Are you an experienced and passionate Support Planner or Support Coordinator? Are you committed to making a difference in the lives of people with disabilities and their families? We would like to hear from you!

• A diverse role- a Direct Support caseload with some Support Coordination
• Supportive and flexible working environment - Full-time/Part-time position
• Attractive Salary Packaging as a Not-for-Profit organisation

About Us

Interchange Illawarra is a Wollongong based, Not for Profit organisation providing a choice of services for people with disabilities and their Parents/Carers.

About The Role

Responsibilities of the role include;

• Leading and driving the development of relationships with new and existing participants and their support networks.
• To be the NDIS expert supporting a caseload of participants to understand their NDIS plans and how Interchange Illawarra’s supports and the supports of other agencies can meet their needs, maximising outcomes and supporting their development of choice and control.
• Ensuring participant continued satisfaction with Interchange Illawarra services and the supports of other agencies.
• To support Interchange Illawarra’s commitment to person centred support that will put each person at the centre of service design
• To be proactive, quick to respond, and focused on achieving outcomes
• To be resilient, adaptable, and able to work autonomously

• Ability to work within a team and with other organisations.

• Planning and problem-solving skills

Key Selection Criteria

• Qualification in Social Science/Welfare or other relevant studies minimum Cert IV
• Demonstrated experience managing and delivering supports in the NDIS environment

• Ability to work collaboratively with families and other professionals – demonstrate excellent interpersonal skills with the ability to actively listen and build rapport.

• Demonstrated time management and administrative skills - the ability to multi-task and prioritise work.
• A demonstrated commitment to innovative person-centred support, and quality service delivery
• Digital literacy, particularly using Microsoft products

• Current driver's licence with registered, insured, and reliable vehicle
• Completed NDIS Worker Orientation Module
• Smart phone

The successful applicant will be required to undertake a Working with Children Check, police check and NDISWSC.

For further information, please contact:

Jake Pearson
Chief Executive Officer
(02) 4227 1079