• Established not-for-profit organisation with an award-winning culture
• Permanent part-time, 22.5 hours per week
• Attractive hourly rate, access to salary packaging and the staff rewards program

ABOUT THE ROLE:

The Assistant CCS Coordinator will be responsible for assisting in coordinating the delivery and quality management of the Contact Service in Dubbo. Successful applicants will be instrumental in driving positive social change within their local community, with the support and structure of a family-oriented organisation with close to 100 years in quality service delivery and experience.

Interrelate's Children's Contact Service (CCS) offers a child-focused place for children and their families to spend time together. It provides a safe, neutral, and flexible service for parents, children, and their families and supports children connect and build positive relationships with family members who they do not live with or connect with outside of our service. It is a place for parents to engage in safe and friendly change-over / change-back arrangements, as well as supervised contact in a relaxed family environment.

Key duties for this role include:

• With assistance from the Coordinator, support the delivery of the service within expectations of the service delivery schedule, working towards meeting targets and within budget
• Support the Coordinator to actively promote the service through networking within the community
• Support CCS staff to develop and maintain quality observation, report writing and note taking skills by reading and reviewing notes, observation reports, and providing the necessary training
• Prepare staff rosters, schedule appointments for contact visits and change overs
• Participate in recruitment, induction, and training for the Children's Contact Service
• Participate in collaborative case management discussions to support the delivery of wrap-around services and integrated support to clients as part of Interrelate's multi-disciplinary team
• Conduct supervised visits and change overs when required. Observe and note significant behaviours of children and parents for observation reports and for follow up and/or inclusion in family case management plans
• Under the guidance of the Coordinator, respond to formal requests for information from the court and other statutory authorities, including compiling subpoenas
• Follow child protection procedures, complete risk assessment and procedures

This position is permanent part-time, working 22.5 hours per week and will require the successful candidate to have the availability to be on call when required. Access to a car and a drivers licence is essential.

This position will be based in Dubbo, however may also require travel to other sites within the local region to support community visits.

The hourly rate for this position is $51.32 per hour Mon - Fri and Saturday rate is $76.98 per hour, plus 11.5% superannuation and access to Salary Packaging.

Key role requirements:

• Bachelor's degree in social work, psychology, counselling or related discipline.
• Working with families and children experiencing separation
• Demonstrated knowledge and understanding of child development, child protection and the Office of the Children's Guardian's National Child Safe Standards
• Ability to provide culturally appropriate support to meet specific needs of First Nations, LGBTQ+ and Culturally & Linguistically Diverse families
• Experience working with families within a case management setting
• Customer Relationship Management (CRM) skills and IT savviness
• Report writing, case notes, data collection and data entry experience
• Relationships with the community and local networks will be highly regarded
• Awareness of Family Law Court procedures will be highly regarded

*Please refer to the job description for a full list of the key role requirements.

ABOUT YOU:

You are passionate about making a difference in the lives of families and children. You are calm and approachable and are skilled at discussing sensitive subject matter in a safe and respectful way. You have a willingness to understand people's stories and empower them to work towards better outcomes for themselves and their families. You are organised, adaptable, willing to learn new processes and support others to do the same. You have leadership capabilities, initiative, problem-solving capacity, excellent interpersonal and communication skills, negotiation skills and ethics.

ABOUT US:

Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 135,000 clients and we're backed by qualified staff and 98 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.

To learn more about our Children's Contact Service and other Interrelate services, please visit our website: https://www.interrelate.org.au/programs/children-s-contact-service

TO APPLY:

If you are passionate about making a difference in the lives of others, possess the relevant qualifications and experience, then please click on the Apply Now button to submit your application.

If you have any questions regarding this position, please email [email protected] using the subject line: Assistant Coordinator - Children's Contact Service - Dubbo enquiry via EthicalJobs.

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds.

We encourage applications from people of diverse, gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage.

If you have any special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organise for you to chat with an appropriate staff member to explain how we can help you. Click here to contact us now.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

A position description is attached.