• Winner of the XREF Engage 2023 Best Workplace Awards
• Established Not-For-Profit organisation, 98 years of trusted expertise
• Above AWARD rates, access to salary packaging and the staff rewards program

ABOUT THE ROLE:

This is an exciting opportunity for a motivated person who is an experienced Coordinator with a passion for making a difference in the lives of families and children.

The Coordinator is responsible for the delivery and quality management of the Children's Contact Service in Caringbah. Successful applicants will be instrumental in driving positive social change for separated families and children, with the support and structure of a family-oriented organisation with close to 100 years in quality service delivery and experience.

Interrelates Children's Contact Service (CCS) offers a child-focused place for children and their families to spend time together. It provides a safe, neutral, and flexible service for parents, children, and their families. It helps support children's connection and positive relationship building with family members who they do not live with or connect with outside of our service. It is a place for parents to engage in safe and friendly change-over / change-back arrangements, and supervised contact visits in a safe and positive family environment.

KEY DUTIES WILL INCLUDE:

• Coordinate the delivery of Children's Contact Service
• Actively promote the service through networking within the community
• Provide leadership, support, and clinical supervision to a small team of Contact Workers
• Prepare staff rosters, schedule and arrange team meetings and group supervision
• Undertake recruitment, induction and training for the Children's Contact Service
• Complete observation reports, and conduct ongoing assessment, case planning, monitoring and review of families through the service
• Conduct intakes and ongoing assessment, case planning, monitoring and review of families through the service; develop family case management plans and client goals to instruct case management plans
• Follow child protection procedures, complete risk assessment and procedures

This position is based in our Caringbah office, and is a Fixed Term contract until 30 June 2026, working 75 hours per fortnight. 

You will be available to work one late night per week until 8pm, and on occasion be requested to undertake an on-call or weekend shift if required.

A drivers licence is essential, and access to a car is highly desirable.

This role is in line with a SCHADS Award Level 6, $58.11 per hour (Mon-Fri), $87.16 per hour (Sat).

To learn more about our Children's Contact Service, please visit our website: here.

ABOUT YOU:

You are organised, adaptable, willing to learn new processes and support others to do the same. You have experience managing a team, strong leadership capabilities, initiative, problem-solving capacity, excellent interpersonal and communication skills.

You are calm and approachable, skilled at discussing sensitive subject matter in a safe and respectful way. You have a willingness to understand people's stories and empower them to work towards better outcomes for themselves and their families.

ABOUT US:

Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 135,000 clients and we're backed by qualified staff and 98 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce.

KEY ROLE REQUIREMENTS:

• Bachelor degree in Social Work, Psychology, Counselling, or related discipline
• Working in a Children's Contact Service and/or with families and children experiencing separation or family breakdown
• Leadership skills, including responsibility for staff development and training in one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children's services, men's programs, family law etc.
• Demonstrated knowledge and understanding of child development, child protection and the Office of the Children's Guardian's National Child Safe Standards
• Experience in providing culturally appropriate support to meet specific needs of First Nations, LGBTQ+ and/or Culturally & Linguistically Diverse families
• Experience working with families within a case management setting
• Customer Relationship Management (CRM) competency and IT savviness
• Report writing, case notes, data collection and data entry experience
• Relationships with the local community and networking confidence
• Awareness of Family Law Court procedures
• Current First Aid Certificates as follows: Provide CPR (HLTAID009), Provide Basic Emergency Life Support (HLTAID010), Provide First Aid (HLTAID011) and Provide First Aid in an Education and Care Setting (HLTAID012), or willingness to attain them within the first month of employment.

WHAT WE OFFER:

We offer the following competitive employment conditions:

• Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees)
• Additional days of paid leave on top of standard leave entitlements
• Training, Mentoring, and access to Resources
• Employee Assistance Program
• Employee Awards and Appreciation Program
• Individual and Group Supervision

HOW TO APPLY:

If you are passionate about making a difference in the lives of others, possess the relevant qualifications and experience, then click on the Apply Now button to submit your application. You will be required to address the selection criteria and provide a copy of your current cv/resume.

If you have any questions regarding this position, please email [email protected], using the subject line: Coordinator - Children's Contact Services enquiry via EthicalJobs.

We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organise for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.