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Policy and Research Manager

inTouch, Multicultural Centre against Family Violence

Will you work with us to build a research driven operational framework of support and advocacy for victim survivors of family violence in migrant and refugee communities? Do you have the knowledge and experience to lead strategic policy and research design to inform our engagement and advocacy with government and key stakeholders? If so, we have a perfect role for you!

Join our team in Melbourne and make a meaningful impact in the lives of migrant and refugee women experiencing family violence, as well as their families and communities.

  • Be involved in meaningful projects
  • Enhance the quality and impact of our services.
  • Join a dynamic leadership team committed to making a difference.

About inTouch

inTouch Multicultural Centre Against Family Violence (inTouch) is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we've championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they've faced. Our approach is unique and effective, thanks to our inLanguage, inCulture delivery model and our team's profound and personal understanding of cultural sensitivities and the migration journey. With a refreshed Executive Team, we are inviting you to join us to make a greater impact for those affected by family violence and their communities.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

About the Role

The Policy and Research Manager will have a key role leading inTouch’s strategic policy and research activities to drive advocacy, systemic change and growth. The role will work closely with the inTouch Executive team to build the evidence base for inTouch’s service and program delivery and build a strong foundation for advocacy across government, sector, media and community service providers.

Key focus areas include:

  • Lead the development of an outcomes measurement framework to demonstrate our impact and support organisational growth.
  • Drive inTouch’s policy and advocacy work, facilitating opportunities for collaboration with government on policy development and funding arrangements.
  • Progress inTouch’s policy agenda through strategic engagement with government and parliamentary processes and independent inquiries by preparing reports, submissions and briefings.
  • Work with staff across inTouch to identify systemic issues and relationship opportunities arising from inTouch’s client services and capacity building work.
  • Support inTouch leadership and staff to identify, understand and respond to social policy trends, new and emerging patterns of family violence, key policy issues impacting migrant and refugee communities to influence the service delivery, workforce management and client support.
  • Lead engagement with the NOOR Survivor Advocate Group on policy, research and advocacy opportunities, ensuring the group is well supported through trauma-informed and lived-experience engagement best practices, and clear on purpose.
  • Drive strategies through policy and research to deliver greater impact from lived experience engagement.
  • Lead the development of a research agenda that establishes a high-quality evidence-based research program and reports that influence government and sector actions.
  • Promote the use of innovative methods of research and evaluation to solve complex challenges and deepen culturally responsive evaluation practices.
  • Leading the implementation of research findings by translating findings into the design and development of internal programs and service delivery, including training and development.
  • Foster an inclusive, supportive environment that encourages innovation, accountability, and continuous improvement.
  • Align team efforts with organisational goals and program objectives, ensuring effective cross-departmental collaboration.

The benefits of working with us?

You'll be part of a mission-driven organisation that is making a tangible difference in the lives of women from migrant and refugee backgrounds, their families and their communities. inTouch offers a supportive, diverse and dynamic work environment, where innovation, passion and resilience are at the heart of what we do.

When you join inTouch, you can expect a range of benefits designed to foster your professional growth and ensure your overall wellbeing, including:

  • A collaborative and nurturing team culture within a positive working environment, fostering mutual support, and continuous learning.
  • Competitive salary plus packaging option.
  • Hybrid - office /working from home model.
  • 5 weeks Annual Leave.
  • Ongoing training, career progression and professional development opportunities.
  • Comprehensive Employee Assistance Program.
  • Purchased leave option.

Key Selection Criteria

  • A tertiary or postgraduate qualification in a relevant field, such as community development, social policy, social work, government policy or law.
  • At least 4 years leadership experience in policy or research role, or equivalent.
  • Experience in a social policy role, with a demonstrated ability to analyse and develop strategic policy and research agendas.
  • Experience in producing high quality submissions, reports and briefings.
  • Experience in developing an outcomes framework, with a demonstrated understanding of impact measurement and data collection.
  • Excellent communication skills and ability to tailor communication to a wide range of audiences.
  • Demonstrated understanding of family violence, multicultural and migrant and refugee policy settings, challenges and opportunities for reform.

If this sounds like the role for you then click on the 'Apply Now' button below.

Reach out to [email protected] using the subject line: Policy and Research Manager enquiry via EthicalJobs if you require support to complete your application or adjustments based on your access needs.

Application will close on the advertised closing date, with the first round of interviews commencing Thursday 15th August 2024.

A position description is attached.

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