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Client Services Officer - Justice Reinvestment - Katherine

Jesuit Social Services

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

About the program

Jesuit Social Services Northern Territory program is delivered across the Territory, including Darwin, Katherine, Tennant Creek and Alice Springs. We deliver Youth Justice Group Conferencing, Element Two of the Back on Track Program in Katherine and are strong advocates in Climate Justice.

Jesuit Social Services have been providing secretariat support to the Katherine Justice Reinvestment Group, known as ‘K Town Justice- Working Group’ and in April 2024, a proposal was submitted to deliver a Justice Reinvestment project under the consortia of Savanna Solutions, Jesuit Social Services and Flinders University.

The consortium will meet regularly and work closely to support all levels of the governance structure. This Justice Reinvestment project is community led and focused on establishing a local governance group to help break down silos, link government with community data and value add to existing programs. In addition, two circuit break initiatives will aim to break down barriers which prevent access to services for young people and improve education and employment pathways.

About the role

Justice reinvestment is a way of working to address the causes of over-representation of Aboriginal and Torres Strait Islander peoples in the justice system. It is community led, strengths-based approach that aims to shift people’s interactions away from the justice system by targeting the causes of crime such as poverty, unemployment and homelessness, instead of incarceration.

The Client Services Officer will provide direct, relationship based and practical support to young people that will encourage maintained engagement with school and prosocial activities. They will promote and oversee intake and referral processes with stakeholders and help to build, strengthen and maintain relationships and links with local community and key stakeholders. Working under the Justice Reinvestment Lead, they will support the monitoring of budgets and spending in relation to participants and program costs and provide data and reporting to inform the direction of a justice reinvestment plan. The Client Services Officer must be able to remain impartial whilst managing complex stakeholder views where agendas and priorities may differ.

What Jesuit Social Services can offer you:

  • An organisation that lives its values, through its day to day work
  • A welcoming and supportive relational environment
  • A comprehensive Induction and Orientation program
  • Ongoing training and development related to your role
  • Employee assistance program
  • A competitive salary plus salary packaging benefits
  • Generous leave.

About you

This role will suit a candidate with the following skills and experience:

  • Tertiary qualification/s and/or relevant experience in field
  • Demonstrated skills and experience in working effectively with young people involved in or at risk of involvement in the justice system and an understanding of factors that contribute to offending
  • High level of objectivity and capacity to work in a professional manner with vulnerable young people.
  • Capacity to work after hours and travel where required
  • Capacity to fulfil reporting and administrative requirements associated with the position
  • Ability to maintain positive and productive working relationships with a range of stakeholders, including community, government and non-government.

How to Apply

  • Click "Apply Now" and upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description attached below.
  • For further information please contact Clare Horsfall, Senior Manager Northern Territory on 0407780892

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Jesuit Social Services's logo
Apply now

Applications for this role will take you to the employer's site.

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