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Community Support Officer

City of Kingston

About us

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.  

A diverse, dynamic community where we all share a sustainable, safe, attractive environment and a thriving economy. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,450 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts, and management.    

This role is part of the Community Hubs team within the newly formed Inclusive Communities Department. Council operated Community Centres and Hubs are multi-purpose facilities operated by the City of Kingston, providing opportunities for community groups and individuals to participate in learning, recreational activities, and social gatherings, and gives access to co-located Services.  

The role   

We are seeking Community Support Officer to join the Community Hubs team. Reporting to the Community Strengthening Coordinator your role is to:  

  • Build and maintain effective working relationships or partnerships with Community Groups that include people from diverse cultural backgrounds and of all ages, Community organisations and relevant departments throughout Kingston, that address social needs and build capacity.  
  • Provide high level customer service and operation support to individual community members and groups, including the provision of sound advice, administrative assistance, and support in accessing and utilising facilities within Kingston.
  • Conduct regular community consultations, evaluate, and report on programs and activities to ensure relevance and value. 
  • Contribute to the establishment, monitoring and reporting of administrative and operational systems for Council community facilities to maximise their functionality and effectiveness.  
  • Assist in the development of new and innovative programs and activities in keeping with Council’s strategic direction and support current core programs.   

You will be based between Clarinda Community Centre and Sundowner Community Centre and work within a dynamic team. There is always something different about each day, providing you with the opportunity to work on a wide variety of projects and tasks.

About you    

 Are you a people person who likes engaging with the community, managing events and projects, and developing partnerships? Do you enjoy working with diverse communities? Can you problem solve?   

We are looking for someone with:  

  • Demonstrated skills in building relationships, and high-level communication and engaging with a diverse range of people, to achieve positive outcomes for the community.  
  • Demonstrated high level verbal and written communication skills.  
  • Successful completion of post-secondary training/qualification such as Community Engagement or Advanced Diploma Community Sector Management and/or experience through on-the-job training in conducting community engagement and program planning.  
  • Knowledge or experience in working within local government is desirable.  
  • Availability to work on a Friday. 

What we can offer   

This is permanent part time position. 

As an employee of the City of Kingston you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insurance.  Full time employees also have access to a planned day off every four weeks.

The salary for this position starts at $79,015 (Band 5) pro rata per annum plus superannuation. 

How to Apply  

If you have the skills, abilities, and attitude to take on this position click on the "Apply Now" button to submit your application. If you require further information after reviewing the position description available to download below, please contact Community Strengthening Coordinator, Northern Cluster - Leora Seevers, Community Strengthening Coordinator, Clarinda and Sundowner Community Hubs, Clayton South - Ph 8551 1200.

Kingston values diversity and is committed to creating a workplace where all employees can be their true self every day. We are a child safe and an equal opportunity employer and strongly encourage candidates from wide-ranging backgrounds, identities, and experiences to apply.

To be considered for the role all applications must be submitted via our Careers recruitment portal.

Apply now

Applications for this role will take you to the employer’s site.

City of Kingston's logo
Apply now

Applications for this role will take you to the employer's site.

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