Knowmore is about to launch a new strategic plan. Additional funding has also created an environment where several new projects are ready to begin. With this in mind we are establishing a project office, which will be led by the Project Manager. Managing a team of 2 project officers, the Project Manager will be responsible for leading key projects and supporting the rest of the organisation to adopt project management methodologies to improve our capacity to deliver outcomes and manage risks through implementation.

About knowmore

knowmore is a nation-wide independent community legal centre providing free legal information, advice, representation and referrals, financial counselling and systemic advocacy for victims and survivors of child sexual abuse. Since 2022 our service has expanded to provide legal advice and financial counselling for people applying to the Territories Stolen Generations Redress Scheme, and free legal advice for survivors of child sexual abuse that are not eligible to apply to the National Redress Scheme. We continue to provide free legal advice and financial counselling in relation to the National Redress Scheme.

knowmore uses a multidisciplinary model bringing together lawyers, intake officers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred and culturally safe legal assistance to clients.  Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia. knowmore currently has offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Darwin.

About the Role

Duties and Responsibilities

Leadership

• Allocate work throughout the team to maximise impact.
• Support and provide guidance to project officers to deliver key projects within the set plans.
• Work with the leadership group to help embed project management methodologies throughout the organisation.
• Develop reporting to support key stakeholders including project updates and risk profiles.
• Support the executive to identify key projects and priorities.
• Oversee the establishment and maintenance of project management tools for the organisation.
• Support efforts towards integrated service delivery by encouraging multidisciplinary project teams wherever possible.

Project Management

The project Manager will manage key projects directly as well as supporting project officers to do the same. This involves:

• With key stakeholders, define project scope, objectives, and deliverables.
• Create detailed project plans, including tasks, timelines, and resource allocation.
• Coordinate project activities
• Ensure tasks are completed on schedule.
• Manage resources and progress, address issues and adapt as needed.
• Identify risks, assess their impact, and develop mitigation strategies.
• Ensure project deliverables meet quality standards.
• Evaluate project success, document lessons learned, and close out the project.

Communication

• Facilitate communication among team members, stakeholders, and senior management.
• Use SharePoint and other systems and process to ensure there is organisation wide communication about key strategic initiatives.
• Provide regular updates on project status, seeking feedback and involvement as required for the Board and funders.

Key Skills required for the role

• Relevant experience in managing strategic projects.
• Sound organisational skills, demonstrated ability to manage multiple tasks and priorities.
• Strong leadership skills, in particular the ability to lead and engage with cross-functional teams.
• Excellent verbal and written communication, with demonstrated experience in influencing, engagement and negotiation.
• Good problem-solving skills with the ability to address challenges and find solutions.
• Familiarity with project management tools and methodologies.

Organisational Obligations

• Share our values and have a strong commitment to improving the lives of survivors of child abuse.
• First Nations cultural competency – to work in ways that recognise and counteract privilege and bias, and appreciate the values, traditions, belief systems, and experience of First Nations People.
• Demonstrate an active and dedicated commitment to knowmore’s Purpose, Vision and Values.
• Commitment to working within and supporting knowmore’s practice framework (trauma-informed culturally safe, person-centred).
• Comply with knowmore’s Policies and Procedures.
• Observe all legal and legislative requirements.
• Ensure a high level of confidentiality and integrity.
• Assist in the development of, and participate in knowmore’s initiatives, projects and events.
• Cultivate productive and collaborative working relationships and outcomes through open an inclusive planning, continuous improvement and transparent work practices.
• Liaise with others in a professional, respectful and constructive manner.
• Take reasonable care to protect their health and safety and the health and safety of others.
• To engage in professional supervision and other reflective practice opportunities as required.

Qualifications and Other Requirements

• Bachelor’s degree of higher relevant to knowmores service delivery 
• Holding a satisfactorily National Police Records Check and a Working with Children Check. 
• Project Management qualifications are advantageous.

Location & Hours

• Location – Sydney, Melbourne, Brisbane
• Full time hours 
• Contract – 12 Months

You will also have:

• Full working rights to work in Australia (passport, Visa etc)
• Satisfactorily National Police Records Check
• Employment Working with Children Check

Benefits

A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package. In addition to being a flexible workplace, knowmore offers 12% superannuation (0.5% above the SGC), a 37.5 hour working week and 4 weeks annual leave, including annual leave loading.

Employees have access to a training and development opportunities as well as our Employee Assistance Program.

Additionally, knowmore offers the ability to partially work from home to facilitate a balanced work life.

Meet Aunty Glendra

Aunty Glendra Stubbs is a Wiradjuri woman and an Elder in Residence at knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since knowmore began in 2013.  In this video, Aunty Glendra shares her story about working at knowmore and supporting her clients on their journey. Video Link: https://youtu.be/Ib4Va2apySU

How to apply

Further Information about knowmore is available at www.knowmore.org.au

For more information and to discuss your specific queries, please contact [email protected] using the subject line: Project Manager - Sydney / Melbourne / Brisbane enquiry via EthicalJobs.

If this sounds like an opportunity you would be interested, please click ‘Apply Now’.

Your application must include:

• A cover letter outlining why you are applying for this position and your responses to the key selection criteria (maximum of four pages)
• A resume with your skills, experience and qualifications

Interviews may be conducted as applications are received.

The role will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.

Due to the volume of anticipated applications, only successful applicants will be contacted. Interviews will be conducted as applications are received. 

Agencies please note: This recruitment assignment is being managed directly by knowmore. We do not require extra assistance at this time