• 2x Permanent, part-time roles available (68.4 hours per fortnight)
• $42.5554 per hour + super + NFP salary packaging
• Additional well-being leave available
• Based in Cheltenham
• First Nations Targeted role

This position is classified under ‘special measures' of section 12 of the Equal Opportunity Act 2010. While all applicants are invited to apply, applicants who indicate that they identify as Aboriginal and/or Torres Strait Islander will be prioritised in the selection process.

We have two Case Management roles available in our Support for Families at Risk of Homelessness program (SFaR). This program delivers intensive case management services to families and children who require medium term support to successfully maintain suitable housing. The aim of the program is to tailor support so that families are prevented from entering the homelessness service system.

WHAT YOU'LL BE DOING

As Case Manager in the SFaR program, you will work with families and children for up to twelve months to deliver intensive support services based on a case-plan tailored to the needs of the family. There will be a Team Case Management approach to service delivery.

You'll be part of a program that assists families and children to positively engage in their communities of choice and, where appropriate, links families with resources in the community including education, training, health, employment and recreational opportunities. You'll focus on the needs of children and actively and positively engages children with educational, health and support services.

YOU WILL:

• Develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions.
• Assist clients to develop longer term housing options, both within and/or independently of Launch Housing's supported accommodation program.
• Ensure clients maximize all government and community income assistance and support.
• Initiate and maintain contact with vulnerable clients using flexible engagement strategies to achieve case plan goals.

For more information, please refer to the position description.

WHAT WE'RE LOOKING FOR (KEY SELECTION CRITERIA):

• A valid Victorian driver’s licence (mandatory).
• Ability to demonstrate cultural sensitivity and to adjust personal style in response to client differences.
• High degree of interpersonal and analytical skills, including well-developed organisational and time-management skills.
• Ability to develop and maintain positive collaborative relationships with external stakeholders to effectively enhance the support of clients.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
• An ability to relate effectively and sensitively to families experiencing housing crisis; demonstrated understanding of the impact of homelessness on families, in particular children.
• Demonstrated experience in client facing human services, with a preference for an understanding of housing and homelessness policy, context and systems.
• Experience providing case management and support in an outreach capacity with an emphasis on practical assistance to maintain housing (desirable).
• Demonstrated experience in housing or case management, or a relevant tertiary qualification.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community.
• Wellbeing days, ceremonial leave, carers leave and study leave.
• Flexible working arrangements.
• Purchased leave.
• 17.5% leave loading.
• Gender neutral paid parental leave (after 12 months of service).
• Training and career growth opportunities across Launch Housing.
• A portion of your income can be tax-free by salary packaging your personal expenses.
• Additional tax-free salary packaging on dining and accommodation expenses.
• Positive, supportive and progressive work environment.

WHAT'S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

HOW TO APPLY

To apply for this opportunity, please click 'Apply Now'. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Lisa Rashleigh on [email protected] using the subject line: Case Managers x2 - Support For Families At Risk enquiry via EthicalJobs.

Please shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

For a copy of the position description please contact the recruiting team at [email protected] using the subject line: Case Managers x2 - Support For Families At Risk enquiry via EthicalJobs.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.