Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.

Don’t just walk past homelessness. Join the solution.

Our permanent and fixed-term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

About the opportunity:

Launch Housing operates in a lean and skilled IT team to support the organisation in achieving its mission of ending homelessness in Melbourne. With the IT operations and environment maturing, the need for a value-add business partner position has come about. The IT Business Partner plays a crucial role of the conduit between IT and the broader organisation. This strategic position is responsible for understanding organisational goals to ensure IT initiatives are aligned to our mission. Project delivery, business requirements gathering, risk management, governance, procurement and negotiation are all disciplines and skills required for this role.

Reporting to the Group Manager - Information technology, the role will form strong relationships with internal and external stakeholders to support informed decisions and direction.

At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned.

The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Self proficiency level within the framework, reflecting the responsibility to demonstrate professionalism, personal accountability, self-awareness, and continuous development.

This is a permanent full-time opportunity based at our Collingwood head office with a requirement to work across all Launch Housing sites.

What you'll be doing:

• Good project governance from end to end, starting with scoping all the way through to implementation.
• Project reporting – key stakeholders/committees are updated on expected timelines.
• Risks are identified, documented and addressed.
• Projects delivered on budget and schedule with scoped deliverables achieved.
• Engaging with business and stakeholders to add more detail to roadmap initiatives.
• Prioritise initiatives based on organisational criticality.
• Business cases run consistently to gain budget approval.
• Review and select best fit partners for successful outcome.
• Actively engaging in continuous improvement within the team.
• Building and maintaining strong relationships within the team and Launch Housing.
• Behaving in accordance with all Launch Housing policies and procedures, including the Code of Conduct.
• Upholding the principles of the Child Safe Code of Conduct, ensuring that Child Safe Standards are translated
• into operational practices at all times.
• Undertaking any other tasks as directed.

What we're looking for (key selection criteria):

• Bachelor’s degree (B.A or B.S.) or 5 to 10 years’ experience of IT and business/industry work experience, with at least 2 years of leadership experience and 3 years developing and executing strategic plans and/or project portfolios or an equivalent combination of education and experience.
• Certificate in Project Management.
• Proven project management success.
• Track record in being able to conceptualise optimal IT solutions that meet business needs.
• Strong analytical capabilities, including the ability to critically analyse problems and business processes.
• Create and analyse relevant information and develop recommendations for senior management.
• Business development skills.
• Vendor Management: Experience in vendor management and SLA monitoring.
• Excellent written and communication skills.
• Excellent time management skills.
• Valid Victorian drivers licence (desirable).
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

How to Apply

To apply for this opportunity, please click the "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you have any questions, please contact Rory Murphy at [email protected] using the subject line: Information Technology Business Partner enquiry via EthicalJobs.

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.