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Operations Coordinator

Launch Housing
  • Exciting and rewarding job share leadership role
  • Fixed Term Contract until 25 November 2022
  • 30.4 hours per fortnight
  • Additional Well-being leave on top of annual leave
  • Based in Dandenong

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

There are many benefits of working at Launch Housing including:

  • Working for a value-based organisation with a clear mission and vision
  • Flexible work options available and work-life balance actively encouraged
  • Wellbeing days (on top of annual leave)
  • Purchased Leave options
  • 17.5% Leave loading payment
  • Paid Parental Leave (both primary and secondary carer)
  • Up to $15,900 salary packaging option
  • Free and Confidential Employee Assistance Program (EAP)
  • Training and career growth opportunities across Launch Housing

What you'll do

This is an exciting leadership opportunity to join the team at Launch Housing in Dandenong. You will be job sharing a Coordinator role, managing the Operations team who provide support to clients residing in crisis accommodation across a 24-hour roster.

Bob's Place (Dandenong) is a residential facility with services including temporary accommodation (for up to eight weeks with a possibility of extension), case management, transitional support and other services for families, couples and singles. Bob's Place includes 4 family units, 9 rooms for single persons and 2 for couples.

For further information on the role please refer to the position description.

What you'll bring

It is expected that the successful candidate will bring:

  • A relevant tertiary qualification in human services or equivalent
  • Operational leadership experience within the community and/or public sectors and experience managing staff who work with people with complex needs
  • High degree of initiative and analytical skills
  • Well-developed organisational and time management skills.
  • Excellent interpersonal and communication skills, both verbal and written


  • All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check.
  • We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.
  • COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate is required to work on site

How to Apply

To apply for this opportunity, please follow the Apply Now instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Aleesha Bendon at Aleesha.Bendon@launchhousing.org.au, using the subject line: Operations Coordinator enquiry via EthicalJobs.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

A position description is attached.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Ref code: 5937221.

Apply Now

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