• Permanent full-time
• Salary range $65,715 - $72,190 per annum plus 15.4% superannuation
• Full PBI salary packaging available – adds approximately $6K to your take home pay

Legal Aid is seeking Legal Support Officers to join our team in the Criminal Practice.

Legal Support Officers undertake a range of operational, administrative and procedural support tasks and assist in the provision of services in a legal practice.

These positions will be required to work at our office location, due to the in-person nature of our legal work.

Your primary responsibilities will include:

• Client Consultation: Represent Legal Aid in a professional manner by upholding the ACT Public Service Values
• Application Preparation: Provide information, referrals and minor assistance to clients including preparation and lodging of visa applications
• Documentation Assistance: Manage client files, including preparing new files, checking data, requesting documents, general up-keep of files, movement of files and finalisation of files
• Communication: Provide the first point of contact for the general public
• Client Advocacy: Represent Legal Aid in a professional manner by upholding the ACT Public Service Value
• Legal Compliance: Maintain statistics regarding legal information and advice, duty lawyer appearances, telephone advice, client details, file management and productivity information, and where appropriate request extensions of legal assistance
• Relationship Management: Provide clients with general information about Court procedure and file progress as requested and keep appropriate records of such attendances

Applicants are strongly encouraged to include a statement of suitability against the selection criteria (max 2 pages) along with a current CV.

The successful applicant must have rights to live and work in this country. The successful candidate will be required to undergo a background check during the recruitment process, and an offer of employment is conditional on satisfactory results.

Further information is available from the Position Description or by contacting People & Culture.

A position description is also attached.