ABOUT US

We assist older people and people with disability who need help getting out and about.

Our services include door - to - door shopping, personal and medical transport well as group social outings. We also provide transport services and drivers for other community organisations.

We offer a service that is inclusive and welcoming. Our staff and clients celebrate the diversity of the Inner West in all its forms including cultural diversity, religious diversity, sexual orientation and gender identity.

Helping people get where they need to go.

Check out our website connectinnerwest.org.au.

About the role

The Community Engagement & Events Officer will identify and engage with relevant stakeholders, such as aged care providers, government bodies, and particularly local community organisations to promote Connect and build its client base and service outputs.

The Community Engagement & Events Officer will:

• Develop presentations, and marketing and social media collateral that documents the benefits and offerings of Connect and community transport.
• Attend and/or organise forums, interagency groups, expos and other relevant events to promote Connect’s services and programs.
• Implement proactive communication activities including social media and outbound initiatives that support awareness and understanding of community transport services and options within the local community.
• Increase the outreach of Connects programs and activities, particularly group activities.
• Develop and promote the quarterly outings/event Calendar and other client engagement events, working closely with the Operations team to ensure outings are attractive to clients, are cost efficient and can be delivered within organisational constraints.
• Assist the General Manager with sponsorship and partnership targeting and engagement.

Connect staff are employed under the Social, Community, Home Care and Disability Services Industry Award.

Benefits and perks

• Located close to public transport (we're next door to Sydenham Station!).
• Flexible working hours.
• Family friendly.
• On the job orientation.

Skills and experience

• Appropriate qualifications or equivalent work experience in marketing; communications; community services, aged care, or social work, or a related field.
• Experience with social media platforms and updating website contents.
• High level communication, interpersonal, and creative thinking skills.
• Ability to work independently and as a member of a team.
• Strong organisational skills, the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines.
• Strong knowledge of the aged care sector
• Strong abilities in the MS Office suite of programs is essential.
• Strong social media skills are essential.
• Experience with Route Match or similar technology / despatch / CRM systems desirable.
• First Aid and CPR certificates.
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 and National Criminal History Record Check in accordance with the Disability Inclusion Act 2014.
• Drivers license.

All Connect staff must be fully Covid vaccinated (this includes a third vaccination) - this is a mandatory condition of employment.