Job Summary
- Applications close:
- Job posted on: 12th Feb 2021
Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
As a Client Services Officer, you will play a key role within the Client Contact Centre whose function is to provide LWB clients with support for service requests, service scheduling and feedback on our services. You will facilitate phone and email queries to support person-centred resolutions.
You will oversee payment of accounts including initial complaint investigation and resolution. Experience in customer service, administration and overseeing accounts is highly desired.
This is a contract role until 1st August 2021 based in Griffith ACT with the high possibility of extension.
Successful candidates will be required to clear state-based probity checks including a National Criminal History Record Check.
Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Brooke Niass at [email protected] using the subject line: Client Services Officer enquiry via EthicalJobs.
Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)