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Practice Support Advisor - Newcastle / Sydney

Life Without Barriers (National)

About the Organisation  

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless, refugees and asylum seekers.    

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

About the Role  

As a Practice Support Advisor, you will lead and manage identified initiatives within the Disability, Aged Care and Mental Health portfolio to ensure LWB practice and programs enhance the quality of service delivery and outcomes for all clients. 

This is a permanent full time position where the location is flexible.   

Key Responsibilities 

  • Support the implementation of initiatives requiring policy and procedural development and legislative compliance 

  • Oversee region wide critical and significant incidents, identifying risks and trends 

  • Coordinate and monitor project implementation and provide real time reporting on status and outcomes 

  • Develop a strong working partnership with practice team members and client services to provide support, skill building and advice  

Your Skills & Experience 

  • Tertiary qualification (or equivalent experience) in Human Services or Social Sciences 

  • Extensive experience & knowledge in best practice of Disability, Mental Health or Aged Care 

  • Proven ability to analyse data, problem solve and develop solutions to improve quality, compliance and performance  

  • Demonstrated experience in project management, project methodology and /or software with the ability to manage competing priorities and deliver outcomes within agreed timeframes 

  • Previous success supporting project delivery in a large or high transactional organisation 


  • The ability to work from home or in one of our many offices across Sydney, Hunter or North East locations 

  • Non-profit salary packaging benefits with Maxxia including novated leasing 

  • We are an organisation that champions diversity, inclusivity, and equality 

  • On-going training opportunities in a supportive and collaborative team environment 

Successful candidates will be required to clear all state-based probity checks, including a National Criminal History Record Check. 

How to Apply 

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Hayley Nash at recruitment@lwb.org.au, using the subject line: Practice Support Advisor - Newcastle / Sydney enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.  

Life Without Barriers supports the Royal Commission into violence, abuse, neglect, and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA).

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