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Dream Experience Coordinator

Little Dreamers Australia Co Ltd

ABOUT US

We’re Little Dreamers, Australia’s leading non-profit organisation working with Young Carers around the country.

A Young Carer is anyone under the age of 25 who currently provides, or intends to provide, care in their family for a parent or sibling who has a chronic illness, mental illness, disability or addiction.

Founded in 2009 by a Young Carer, we love building and delivering high quality programs that create deep and meaningful impact in the lives of young people providing care in their families. And we’re pretty good at it too.

To date, we have supported over 5,000 Young Carers, we deliver eight core programs alongside ad hoc supports, advocacy and community awareness campaigns. We have strong corporate partnership and funding relationships and have raised over $5 million to improve the quality of life for Young Carers around Australia.

We have even received recognition from Queen Elizabeth II and have been named as an internationally best practice organisation for Young Carer support.

Our team is made up of 50 incredible humans working across VIC, NSW and QLD. We are humble, hungry, kind and work hard to reach our goals. We believe in a world where every single Young Carer is supported by someone or something by 2030. Sounds fun right?!

By joining the Dream Team, you will play an integral part in supporting young people who often miss out on having a childhood.

THE POSITION

The Dream Experience Coordinator will lead our Dream Experience program, enabling Young Carers to live out their Dream and receive recognition for their caring role.

Dreams can range from meeting a sporting idol, a weekend getaway in their local state, attend a concert or musical, visit a local zoo or aquarium, experience the luxury of a Gold Class movie and so much more...

You’ll work under general supervision to design the entire individual Dream for a Young Care, from planning, sourcing and delivering the Dream Experience. You’ll work with external suppliers and our internal team to deliver the experience on time, within budget.

You’ll also help to coordinate Dream Granting Days for workplaces, and foster external relationships with workplaces and businesses that help make these Dreams come true!

THE SPECIFICS

As the Dream Experience Coordinator, you will coordinate and administer all aspects of our national Dream Experience program, including but not limited to the following deliverables:

Dream Experience Coordination:

  • Coordinate, organise and facilitate national Dream Experiences for Young Carers, in line with national and state based targets
  • Liaise with state-based teams, particularly Intake and Support Coordinators on the referral process to increase engagement of Young Carers and to deliver a seamless, impactful experience
  • Liaise with external suppliers and businesses to book in activities for Dream Experiences
  • Communicate with Young Carers and their family during the program enrolment and delivery to ensure strong engagement and outcomes for participants
  • Follow up with families and suppliers post Dream Experience program
  • Complete reporting responsibilities associated with the national Dream Experience program

Relationship Building and Partnerships:

  • Maintain effective relationships with program funders and partner organisations
  • Research and identify opportunities for collaboration and partnerships
  • Meet with external organisations to create and foster relationships relevant to the Dream Experience program
  • Attend, engage and assist with various Little Dreamers programs and events, such as expos, Young Carer festivals, School Holiday and Big Dreamer programs
  • Represent Little Dreamers in the community

Dream Granting Days:

  • Assist with the planning, coordination and facilitation of Dream Granting Days for external workplaces in Victoria
  • Maintain communication with workplaces following the Dream Granting Day and follow up with testimonials and stories

Other duties as required by the Head of Programs.

All staff are encouraged to attend programs and assist with delivery throughout the year. All staff attending face-to-face programs and events organised and facilitated by Little Dreamers are required to be up to date with their COVID-19 vaccinations.

The person suited to this role must have:

  • A passion for making a difference in the lives of Young Carers
  • Strong administration and project coordination skills
  • The ability to work as part of a team and autonomously
  • A can-do, adaptable, resilient, positive and proactive attitude and approach
  • Strong communication and interpersonal skills
  • An ability to build relationships from the ground up and network effectively within the community
  • An ability to foster and maintain a positive and optimistic outlook, sharing any relevant lived experience where appropriate to develop trust and rapport
  • High levels of awareness and empathy
  • Goal focused with a keen desire to improve the quality of life for Young Carers

We’ll be stoked if you also have this experience or knowledge

  • Lived experience as a Young Carer
  • Understanding of the carer and Young Carer space
  • Understanding of the community sector and the nuances of working in non-profit

A bit about you

  • Humble, hungry and kind
  • A strong commitment and enthusiasm towards the purpose and mission of Little Dreamers
  • Warm and friendly disposition with the ability to effectively convey empathy, understanding and care
  • Energetic, positive and proactive attitude
  • Action-oriented and driven to achieve results
  • Excellent communication skills and the ability to build and maintain relationships of employees, Young Carers, their families and other stakeholders
  • Super organised and detail-oriented!
  • Flexible and highly responsive
  • Reliable and accountable

A national police check and valid Working with Children Check is required for this position.

This is a part-time position (22.8 hours per week) and classified as a Level 3 under the Social, Community, Home Care and Disability Award.

Please note: It is an offence under the Child Protection (Prohibited Employment) Act 2005 for a person convicted of a serious sex offence to apply for this position. Any offer of employment at Little Dreamers is subject to a Working with Children Check and Police Check.

The Little Dreamers team lives, works and plays on Aboriginal land. Our HQ is located on the land of the Woi Wurrung and Wurundjeri people of the Kulin Nation, and we share our respect to elders past, present and emerging leaders. To learn more about Wurundjeri history, head to www.wurundjeri.com.au.

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