• Contribute to the establishment of this new service for veterans and their families
• Offer strategic, operational and clinical leadership to a small team
• Enjoy an additional five days paid leave each year to support wellbeing

Lives Lived Well is opening a new Veterans’ and Families’ Wellbeing Hub in Northern Adelaide in mid-2025. Funded by the Department of Veterans’ Affairs, the Hub will provide a welcoming space where veterans and their families can access a range of wellbeing services and social activities.

The Northern Adelaide Veterans’ and Families’ Wellbeing Hub will reflect the DVA Wellbeing Model for Veterans, focusing on health, education and skills, housing, social support and connection, employment, income and finance, and recognition and respect. 

The Hub will feature social elements like coffee and chat sessions, music, art, cooking, walking, and BBQs in the park. Additionally, the Hub will include facilities like activity rooms, study and conference spaces, and a children’s play area, ensuring a welcoming environment for families. 

Your Opportunity

We are committed to building a team that embraces our four core values and shares our belief that, with the right support, everyone can live their lives well. We value both lived and learned experiences in our staff, and our team will be skilled in wellbeing case management, as well as have strong ties with ex-service organisations across Adelaide. 

As Centre Manager, you will be heavily involved in initial service set-up, including recruiting your team, engaging with the local community service providers, local veteran’s services and overseeing the development of services. 

Once the service has successfully commenced services, your role will be to lead and mentor a multidisciplinary team of clinicians and administration staff to deliver innovative and flexible services that reaches as many local veterans and their families as possible.

Although the service will not be operational until June 2025, we are looking for the Centre Manager to commence employment by mid-end January to assist with recruitment and set-up.

This full-time position will be based at our brand-new Veteran’s and Families Hub in Northern Adelaide (actual address not yet confirmed).  The salary is $115,000 - $120,000 plus Superannuation and Salary Packaging benefits up to $15,900 per annum.

What are we looking for?

You may bring clinical knowledge, or a lived experience, but will definitely offer a significant background in veteran’s support. You will have a passion and commitment to supporting veteran’s and their families in your local community, and offer the following skills and attributes:

• Ability to create and nurture a team dynamic that promotes collaboration, the exchange of ideas, and optimism
• Experience in community engagement and networking; promotion of new services or programs – previous experience in establishment of new services or programs would be favourable
• Confident and comfortable interacting with a range of people including internal and external stakeholders, veteran’s, their families, and other service providers within the region
• Providing coordinated service delivery that facilitates greater access to essential health and wellbeing services needed by local veterans and their families
• Financial acumen including planning and oversight of budgets, income streams and expenditure. You’ll need to be administratively capable with an understanding of the importance of this aspect of the role 
• Self-starting and self-managing, you will have exceptional time management and multi-tasking skills, with the ability to agile and versatile in your working day
• A great communicator, you will be able to engage your team by taking them on the journey with you
• Being trustworthy and having a strong work ethic – support will be provided by a remote manager so you’ll be someone who enjoys autonomy and self-reliance
• You’ll love working with talented people who are humble, human, and full of hope. We’re dedicated to helping others, no matter how difficult or complex the challenge – and you will be too!
• You will need to hold a relevant qualification in Social Work, Psychology, Occupational therapy, Nursing or Counselling with management experience, a Working with Children Check, and a current Australian Drivers Licence.  

One of our value’s is “We ask why not and what’s next?” and we chose it for good reason. For us change means opportunity – to improve, to grow, to push the boundaries and to help more people.  “Lives Lived Well has high expectations. The reason why we’re all here is because we meet these expectations, and our values are aligned”. (LLW Employee quote)

Why join LLW now?

This is an excellent opportunity to be at the forefront of a vital new service for veterans and their families across Northern Adelaide. It presents a chance to build and develop a high-functioning, motivated, and passionate team dedicated to providing the highest level of support possible. 

You will be supported by a manager who values respect and honesty. With a consultative, servant leadership style, she focuses on role ownership, accountability and developing strong interpersonal relationships within her team. 

In addition, LLW offers a range of benefits (please check our website) including:

• We do our best work through our values, and you’ll be part of our values-driven culture
• An Employee Assistance Program (EAP) for you and your family, including Wellbeing Coaching and Comprehensive Financial Coaching
• A Community of Support for Veteran’s – structured but casual peer support group meetings on a bi-monthly basis
• Training and development to help you grow as a person and a professional
• Autonomy and trust – in supportive, respectful environment
• An extra five paid leave days per year to support your wellbeing and work-life balance

For more information, please contact Erika Nel at [email protected] using the subject line: Centre Manager - Northern Adelaide Veterans’ and Families’ Wellbeing Hub enquiry via EthicalJobs.

For a copy of the Position Description, please email [email protected].

We will be interviewing throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.