Who Are We?

At MCRI we share a powerful vision; to re-imagine the future of child health. We are the home to many life-changing scientific discoveries. We believe that no question is too impossible to try and answer. We are renowned for our cutting edge focus on early interventions, improved diagnosis, prevention and development of potential cures. Our success is founded on a philosophy of collaboration through a multi-disciplinary approach to solving the toughest questions in child health. MCRI is a proud member of the Australian Network on Disability. We are committed to creating a positive working environment which values all backgrounds and experiences. We strive to foster an inclusive culture that is underpinned by equal opportunity for all and a culture based on respect, consideration and dignity.

The Royal Children’s Hospital Gender Service:

The Royal Children’s Hospital Gender Service (RCHGS) provides care to trans and gender diverse youth – including psychological and hormonal treatments - and is one of the largest multidisciplinary clinics of its kind in the world. However, there is currently limited research data to inform clinical practice in this emerging field. Trans20 is a longitudinal cohort study designed to describe the biopsychosocial outcomes for young transgender individuals receiving psychosocial support and hormonal interventions. Data collection primarily involves the administration of online questionnaires, with some assessments also conducted by clinicians. Online questionnaires are administered before patients’ initial appointment with the service, and then again at approx. 12 month intervals. Patients who leave the service are invited to continue undertaking questionnaires every two years.

Your Opportunity:

We are seeking an enthusiastic and dedicated Project Assistant to work within the dynamic Trans20 team. Our ideal candidate will have experience and confidence in working with members of the public, including young people and families from diverse cultural and socio-economic backgrounds. You will possess excellent communication and interpersonal skills and be comfortable undertaking difficult conversations with young people and families who may be experiencing distress. The Project Assistant will be responsible for undertaking data collection, collation, recording and management. They will further facilitate the completion of web-based and paper-based surveys by patients and their caregivers and will coordinate clinician-administered assessments. The Project Assistant will conduct data collection with discharged patients. They will also support the team by carrying out administrative tasks and database management tasks as well as other tasks when required, while ensuring compliance with the Trans20 methodology and protocol. We are looking for someone who can provide support to the project team to deliver on project priorities and carry out administrative and executive support functions.

This role is offered on a part time basis at 30.4 hours week (0.8). Flexibility is required to undertake some out of work hours as required along with the ability to commit for a 12-month period.

Your responsibilities include but are not limited to:

• Collecting data via a number of methods including online surveys, pen-paper, telephone interviews, and follow-up of surveys that have not been completed.
• Recruitment including undertaking consent procedures.
• Coordinating of in-clinic data collection.
• Generating summary reports of patient data for clinical use.
• Liaising and maintaining positive relationships with study participants and clinical staff.
• Requesting physical health information from treating clinicians for those who no longer attend the RCHGS.
• Assisting with tracing participants.
• Ensuring quality of data collection and maintenance of data within the administrative databases.
• Ensuring data is recorded accurately, legibly and securely, and complies with Ethics procedures for the project.
• Performing Data entry and data management including data cleaning, codebook preparation, preparing datasets for internal and external collaborators.
• Attending training sessions as required.
• Providing assistance and coordination of reports, publications, tenders and grants etc.

Selection Criteria

Essential:

• Tertiary qualification (preferably in a health, social or behavioural sciences field) and/or relevant experience.
• Excellent communication and interpersonal skills.
• A demonstrated capacity to undertake difficult conversations with young people and families who may be experiencing frustration or distress.
• Highly motivated, hard-working and reliable, with high level of initiative.
• Proven record of strong organisation and time-management skills, with capacity to prioritise tasks and work to targets.
• Excellent attention to detail.
• Demonstrated strong computing skills using Microsoft Office Suite.
• High level of professionalism, integrity, and sensitivity to confidentiality and privacy.

Desirable:

• Interest or experience in transgender health.
• Lived experience as a trans or gender diverse person.
• Lived experience as the parent/caregiver of a trans or gender diverse child.
• Experience in quantitative methodology and data collection.

What’s in it for you:

• 12-month Part-Time Contract with the possibility of extension
• Attractive Salary $ 54,481 - $61,845 + Super.
• Get The Full Benefits of Salary Packaging and Take Home Extra for the Things that Truly Matter.
• Be part of a happy team of people who like what they do and are passionate about making a difference.
• Flexible Working options also available.