Who we are:

Meals on Wheels commenced its operation in Tasmania in 1955, we now have 15 branch locations spread across the State from Smithton in the Northwest to St Helens in the Northeast down to Huon Valley in the South. Our dedicated 50 staff and 750 volunteers deliver over 250,000 meals every year to frail, aged people, and people with disabilities enabling them to remain independent in their homes for longer. 

What we are looking for:

Meals on Wheels Tasmania is seeking an Administrative and Finance Support Officer to join our close-knit team based at our State Office site in Glenorchy. This full-time position would suit someone who has had previous experience within an administration and finance role. The successful candidate will be tasked with providing support to the finance team while providing general office administrative support.

 To be successful in this role:

You will have approximately 2 years’ experience in an administration role, some exposure to payroll would be highly regarded but not essential as full training will be provided. You will have demonstrated computer literacy skills, including a thorough understanding of MYOB and MS Office.

You will have well developed verbal and interpersonal skills and a demonstrated ability to show compassion, respect and understanding of volunteers, clients, and employees from a range of diverse backgrounds.

As a member of a small team, there will be times when you will be asked to help and support others to achieve outcomes.  Possession of a strong work ethic and the ability to be adaptable, flexible to change and a willingness to learn and grow is therefore essential. 

 Key responsibilities:

• Answering calls and providing information or directing the call to the appropriate staff member.
• Managing stationery and other office supplies.
• General administration tasks such as printing, scanning, filing, and sorting incoming mail.
• Preparation of the quarterly newsletter.
• Receipting of client payments, accounts receivable & payable, assisting with account enquiries.
• Assisting with bank reconciliations, wages and payments. 

Selection Criteria:

Essential

• 2 years’ experience in an administration role.
• High level numerical skills and attention to detail.
• Strong organisational skills.
• Sound time management skills, and the ability to manage a high-volume workload.
• Well-developed verbal and interpersonal communication skills.
• Demonstrated ability to work individually and as part of a small team in a fast-paced environment.
• Demonstrated ability to show compassion, respect and understanding for clients, volunteers and staff.
• Demonstrated computer literacy skills (including MYOB and MS Office).

 Desirable

• Previous demonstrated experience and proficiency in CRM (Customer Relationship Management) systems.
• Exposure to payroll processing.