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Intensive Case Manager

Melbourne City Mission

Summary

  • Work within a values driven, progressive organisation
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available

About the Opportunity

Working within the Intensive Youth Case Management team, the role provides high quality intensive case management services to young people presenting to Frontyard who are aged 16-24 and experiencing homelessness. Young people will be provided best practice support and holistic guidance to achieve housing stability and their broader goals.

About you

We are looking for someone who:

  • has a qualification in youth work, community development or a related tertiary qualification or extensive experience (4 years) working in the community services sector.
  • can demonstrate experience of working within a case management framework.
  • can demonstrate a strong passion for working with young people and an ability to actively and assertively engage young people experiencing complex needs.
  • can demonstrate an extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues and principles in working with at risk young people.

Benefits of working with MCM include:

  • Diverse and inclusive organisation
  • Attractive Salary Packaging benefits
  • Supportive learning and development environment
  • Culture of continuous improvement

Essential:

  • A qualification in youth work, community development or a related tertiary qualification or extensive experience (4 years) working in the community services sector.
  • Demonstrated experience working within a case management framework.
  • Understanding or experience working with young people at risk or experiencing homelessness, including knowledge of healing-orientated approaches.
  • Strong passion for working with young people and ability to actively and assertively engage young people experiencing complex needs.
  • An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues and principles in working with at risk young people.
  • Knowledge of the legislative requirements when working with at risk young people.
  • An understanding of the requirements for ensuring child safety.
  • Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills.
  • Provide First Aid certificate (formally First Aid Level 2).
  • Strong organisational, time management and computer skills.
  • Satisfactory completion of safety screening checks including, but not limited to the following checks:
  • National (and International if applicable) Police Check, Victorian Employee Working with Children Check,
  • Right to Work in Australia, and current and valid driver licence. All costs associated with safety screening checks with the exception of the National Police Check will be at applicant's expense.

Screening Criteria:

  • National Police check
  • Working with Children check and NDIS Worker Screening check or ability to obtain
  • Valid Victorian Drivers license
  • Right to Work in Australia

Applications may close before the deadline, so please apply early.

Please include your current resume and cover letter.

Please review the position description attached to understand more about the role and responsibilities.

If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [email protected], using the subject line: Intensive Case Manager enquiry via EthicalJobs, to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.

Apply now

Applications for this role will take you to the employer’s site.

Melbourne City Mission's logo
Apply now

Applications for this role will take you to the employer's site.

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