• Employment Type: Permanent full time
• Salary: Remuneration will commensurate with credentials, qualifications and experience
• Location: Richmond Support Services office, Melbourne. Travel to other sites (possibly interstate) will be a requirement of the role. Must be available to work on site a minimum of three days a week.
• Application: Please upload resume and letter of application addressing key selection criteria below
• Contact: Magdalena Pliszka, [email protected] using the subject line: Patient Safety Coordinator enquiry via EthicalJobs.

Where there's life, there's Mercy.

Where there's care, there's You.

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

Join us at Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you.
The Patient Safety Team works closely with Mercy Health Services and Healthy Ageing teams. You will be a fundamental advocate in relation to safe care for patients, clients and residents that access our service. You will be the key contact for internal key stakeholders and external agencies, such as Safer Care Victoria and other Department of Health entities.

The role is also responsible for:

• Oversight and monitoring of all Serious Adverse Patient Safety Events (SAPSE) within the incident management systems
• Reporting, leading and facilitating all Sentinel Event reviews in collaboration with Divisions and Site Leadership
• Facilitation of the development of SMART recommendations to support robust risk mitigation and system and process improvement in accordance with best practice
• Working collaboratively with the Statutory Duty of Candour unit to facilitate compliance with the legislative instrument
• Engaging with impacted patients, clients, residents and/or their carers to ensure their complete understanding and representation throughout the review process

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge (key selection criteria):

• Must be a current registered Health Practitioner with AHPRA
• Previous leadership experience in a dynamic and diverse healthcare setting
• Highly developed written and verbal communication skills with significant experience in report writing
• Demonstrated knowledge and practice in incident review methodology
• Well-developed understanding of Safer Care Victoria's APSE Policy and Sentinel Event Program
• Demonstrated ability to communicate and engage with senior leadership and executive level key stakeholders
• Ability to share and model the team's ethos, commitment to our strategy and positive culture
• A sound understanding in health literacy and demonstrated understanding of medical/health terminology

You will also be required to provide evidence of:

• A current Police Record Check and Working with Children Check
• Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders

Why Mercy Health?

We've been supporting people for over 100 years. Now, we're taking all that we have and making it even better. It's about investing in our people and our cultures to create positive experiences and opportunities for all.
Here are some things you'll love about working with us:

• 100+ years of caring …
  • We're a cornerstone of the communities we serve, and as part of Mercy Health, the vital work you do here will always be needed. That means career stability and so much opportunity to build your rewarding future with us.
• A team of 10,000 hearts …
  
  • A career in healthcare and human services isn't always easy, and it takes true heart. Here, you'll join a team of over 10,000 dedicated people who carry on and support each other, whatever comes their way.
• Countless moments and lives …
  
  • As part of Mercy Health, you'll be right at the heart of our impact. By improving the health outcomes of parents and babies through outstanding patient care, you'll know that every moment you spend here truly matters.
• … And so much more to come.
  
  • We're on a journey to keep growing our organisation and impact for the next 100 years. We have the leadership, the scale, the heart and the vision for the future. Let's achieve it together.
    You'll also enjoy a range of other benefits:
• Develop and expand your skills, knowledge and impact across the scope of practice.
• Advance your career with ongoing professional development opportunities and educational resources in a supportive environment.
• Find a better balance with a flexible rostering.
• Make the most of your pay with our generous salary packaging options.
• Save big with access to a range of retail discounts across financial, healthcare, travel and other services.
• Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.