• Fixed Term Parental Leave Cover - Full Time or Part Time (.08FTE)
• $82,000 - $88,000 (dependent on experience) + super + salary packaging
• Preston location
• Hybrid working model

Led by Merri Health in Victoria, the Carer Gateway provides services and support to unpaid carers. These services are provided by a group of seven health and social support providers through a consortia arrangement.

The Clinical Practice Development Advisor is a key role in ensuring service delivery practices of the Statewide Carer Gateway Carer Response Team are consistent, high quality and safe practices. The role is responsible for developing and maintaining State-wide practice protocols, clinical practice guidelines, developing training modules and delivering coordinated training to the Carer Response team members and team leaders. The role will ensure standardisation, risk management strategies are developed and embedded into practice by the Carer Response team and improve the overall quality of service delivery outcomes for carers.

• Are you the type of person who is passionate about ensuring consistency of practice in supporting clients?
• Are you someone who wants to be part of a dynamic team who embraces and promotes continuous improvement?

about the role

• Develop, update and provide quality training resources to assist the State-Wide Carer Response Team provide carers with a response of the highest customer service quality.
• Document a standardised and consistent response for managing the risk and safety of carers, including training to risk based approaches in managing suicidality, family violence, elder abuse and other complex caring situations.
• Working directly with Carer Gateway Managers, to scope, plan and/or implement new service delivery programs, projects and new or upgraded systems within the Carer Response Team and either directly or indirectly, consortia partners.
• Responsibility for operational implementation and training, ensuring processes are created, documented and staff trained.
• Work with Program Manager, Team Leaders and consortia partners to establish and maintain escalation protocols for the appropriate service response for complex and high-risk scenarios.
• Become a Carer Star Licensed Trainer (LT) and maintain skills to deliver training and refresher sessions

about you

Our candidate is a passionate and experienced professional, with tertiary qualifications recognised in Australia in health, education or related disciplines such as Social Work, Counselling, Psychology or Allied Health.

• Demonstrated leadership skills and ability to influence and negotiate with a range of diverse stakeholders.
• Experience in scoping, designing and delivering training programs
• Demonstrated experience in working with various levels of management and capacity to work collaboratively.
• Ability to create effective and persuasive communication materials for a range of audiences using face to face, on-line methods.
• Action-oriented with the ability to logically plan, organise and prioritise multiple projects/priorities to meet timescales and competing deadlines.

WHAT WE OFFER

To learn more about what we offer please visit our work for us page.

WHAT YOU NEED TO DO NOW

Please start by reviewing the attached Position Description and take a few minutes to learn more about us on our website.

WHAT ELSE DO I NEED TO KNOW:

At Merri, diversity and inclusion is critical to everything that we do, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the communities that we work in. No matter how you identify, we encourage people from all backgrounds, abilities and identities to apply for our roles.