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Outreach Case Manager - Housing Support for the Aged

Merri Outreach Support Service

Merri Outreach Support Service (MOSS) is dedicated to empowering individuals at risk of or experiencing homelessness. Through holistic, person-centred support, we connect clients to housing, health services, and community resources. Guided by our vision to end homelessness and build thriving, inclusive communities, we work to foster resilience, stability, and independence for those in need.

about the role

As an Outreach Case Manager with the Housing Support for the Aged Program (HSAP), you'll provide vital support to older individuals experiencing or at risk of homelessness. This part-time role (24 hours per week) is based in Brunswick and focuses on assertive outreach, short-term case management, and connecting clients to essential services. You'll engage in community development activities to reduce isolation, enhance safety, and empower clients to live independently. Join a collaborative team committed to making a meaningful impact.

about you

We are seeking a candidate with a qualification in community services, social work, or a related field, along with experience supporting vulnerable populations, especially older adults. The ideal candidate will have strong case management and advocacy skills, a solid understanding of aged care and public housing systems, and a commitment to social equity. Excellent communication, interpersonal, and organisational skills are essential, as is the ability to collaborate effectively and support diverse communities within a team environment.

MOSS offers a supportive work environment with competitive pay, salary packaging, additional paid leave over Christmas, flexible hours, and professional development opportunities. With benefits like an Employee Assistance Program and generous leave options, we ensure you feel valued and supported in your role.

Please click Apply Now to submit your application.

A position description is attached.

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