Merri Outreach Support Service (MOSS) exists to empower individuals facing homelessness by providing vital support services that enhance access to stable housing and community resources. Driven by a commitment to social equity, MOSS works to address the root causes of homelessness, fostering a vision where everyone has a secure place to call home and where communities are inclusive and thriving. We support people experiencing housing instability, connecting them with resources that promote resilience, independence, and dignity. Our work is fuelled by compassion, respect, and dedication to amore just and inclusive society.

As an Outreach Case Manager with the Older Persons High Rise Support Program (OPHRSP), you will provide vital support to older individuals living in public housing estates in Northcote and Brunswick. This full-time role focuses on short-term case management, connecting clients with essential services, and helping them sustain their housing to avoid premature entry into aged care or hospital settings due to unmet health needs or social isolation. You’ll also engage in community development activities, fostering connections and enhancing residents’ quality of life. Join a dedicated team making a real difference in the lives of older community members.

We are seeking a candidate with a qualification in community services, social work, or a related field, and experience working with vulnerable populations, particularly older adults. The ideal candidate will possess strong advocacy and case management skills, a solid understanding of aged care, disability, and public housing systems, and a commitment to supporting diverse communities, including CALD, Aboriginal and Torres Strait Islander, and LGBTIQ individuals. Excellent communication, interpersonal, and organisational skills are essential, along with the ability to work collaboratively within a team environment.

MOSS offers a supportive work environment with competitive pay, salary packaging, flexible hours, and additional paid leave over the Christmas period. We also provide generous leave options, an Employee Assistance Program, and professional development opportunities to help you thrive in your role.

A position description is attached.