• Leading Mental Health Educational Provider, NFP
• Fixed Term – 6 months, Parental Leave
• Hybrid work – Melbourne CBD

About Mental Health First Aid International

Mental Health First Aid International (t/a MHFA Australia) is a global health promotion charity dedicated to the provision of evidence-based education programs that increase mental health literacy, reduce stigma, and help people develop the skills they need to encourage people to seek professional help.

We support a global movement across 30 countries of organisations dedicated to mental health literacy and early intervention to reduce the impact of psychological distress and mental health problems in families, communities, educational settings, and workplaces.

About the role:

We are seeking an Instructor Training and Events Coordinator to join our dynamic team for a fixed term 6 month parental leave cover. The successful candidate will manage the planning and delivery of MHFA Australia Instructor Training Courses (ITC’s) and events from end to end. An experienced events coordinator the incumbent will hit the ground running. Focused on supporting national events and initiatives you will coordinate tasks, before during and after events, manage logistics and stakeholder relationships, track timelines and report on progress. Delivering customer service excellence, multi-tasking and outcomes driven is essential.

Key responsibilities of the role include:

1. Coordinating course scheduling, venue bookings, participant communications and course delivery. 
2. Monitoring incoming enquiries, ensuring timely responses.
3. Working with internal stakeholders to ensure Public and Private ITCs are well executed, appropriately resourced, and delivered in accordance with Mental Health First Aid business requirements. 
4. Researching and sourcing new training and event venues. Where needed, lead negotiations with venue vendors to remain within budget.

About you:

• You will have demonstrated ability in building and managing relationships with internal and external stakeholders.  
• A passion for delivering excellent customer service with a minimum of 2 years of working in customer experience.
• Highly organised with an exceptional ability to prioritise well, work under pressure, be adaptable, show initiative and deliver to deadlines. 
• Good computer skills and literacy in Excel and Word essential, Salesforce experience highly regarded.
• Good understanding of basic commercial concepts and ability to manage to a budget. 

What’s in it for you:

Attractive NFP salary packaging and the offer to work a hybrid model with a values-based organisation that is inclusive and supportive. 

If you are looking for a new and exciting challenge, please click Apply Now to submit your application.

A copy of the position description can be found at mhfa.com.au/work-with-mhfa-australia.

If you would like to discuss the role, contact Manager, Training Events and Compliance, Danielle Elliott at [email protected], using the subject line: Instructor Training and Events Coordinator enquiry via EthicalJobs. 

To ensure equality in recruitment, development, retention, and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.