• An opportunity to use your lived experience to bring about transformational change
• Permanent | Part time 30.4 hours/week
• Exciting new opportunity in Dandenong
• Burmese, Dari, Nuer, Punjabi, Sinhalese, Tamil, Hindi, Vietnamese and Urdu language skills are highly encouraged to apply

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery. 

About the role

The Adult and Older Adult Mental Health and Wellbeing services, also refer to as “Locals”, are a key recommendation from Victoria’s Royal Commission into the mental health service system’s transformation. The Locals will act as the ‘front door’ service to the mental health system and will provide a continuum of care and support, including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach. These services will have a ‘no wrong door’ policy, ensuring accessibility to all individuals seeking support. 

We are seeking a self-motivated, resilient Bicultural Worker. In this role you will provide consumers, families, carers and supporters for people with mental health and/or alcohol and other drugs challenges utilising a community language. Burmese, Dari, Nuer, Punjabi, Sinhalese, Tamil, Hindi, Vietnamese and Urdu language skills are highly recommended

Bicultural workers are essential in collaborating with consumers to achieve their wellbeing and recovery goals. Providing support through telehealth, one-on-one interactions, intake and assessment, outreach support, service navigation, care coordination and group facilitation. Their work enhances recovery, personal growth, and daily living activities. 

Key responsibilities

• Willingness to utilise community language/s in your work with people accessing the Local, community groups, community leaders and other stakeholders.
• Willingness to leverage your personal experience of migrating to Australia or being a family member of migrants, including exposure to dual or multiple cultural influences.
• Support the team to understand and deliver services within the Local that are culturally safe.
• Support to maintain or create meaningful activity through participating in community life including education and employment. 

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Fluency in relevant community languages/s and English. Fluency in one or more of the following languages: Burmese, Dari, Nuer, Punjabi, Sinhalese, Tamil, Hindi, Vietnamese, or Urdu is highly desirable.
• Proven experience in Community Services, Mental Health, Social Welfare, Housing, Healthcare or Government sectors is required, especially where this has involved bicultural work.
• Experience and expertise in working directly with people with mental health issues, AOD challenges, complex needs and with their families and carers.
• Demonstrated understanding of available community services, networks and supports.

What we Offer

• Salary packaging up to $15,900 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading. 

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 496844. Please contact the person below for more information.

Michelle Murray, Service Operations Manager Locals Establishment
[email protected].         

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.