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Community Support Worker - Toowoomba

Mind Australia
  • Work with a passionate team that support clients to achieve their life goals through recovery-orientated care
  • Permanent, Part time 15 hours/week & Casual roles | 24/7 Rotating Roster
  • Toowoomba Location

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

Mind operate Supported Independent Living (SIL) and Short-Term Accommodation services for people with severe and enduring psychosocial disability, these residences are staffed 24/7 and funded through residents’ NDIS packages. Guided by Mind’s model of recovery oriented practice and the Dual Disability Framework, services operate in collaboration with the local community with the focus on supporting people to achieve their life goals.

We are have permanent, part time (15 hours per week) and casual opportunities for resilient, self-motivated Community Support Workers to join a passionate team working on a 24/7 rotating roster in the Toowoomba area. You will be supporting clients to recover from mental health challenges as well as delivering person-centred services to clients, families and carers by developing life skills in a residential setting.

Key responsibilities

  • Provide support to clients using targeted and integrated case managed responses.
  • Support clients by delivering high quality service and facilitating positive educational and social experiences in a residential setting.
  • Work collaboratively with a range of services and the community to ensure a co-ordinated and integrated response to the client’s recovery goals.
  • Plan and deliver group programs that aid clients to build their skills and focus on recovery.

What you’ll bring

  • Tertiary qualifications (minimum Certificate III) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
  • Expertise in working with young people with mental health issues, complex needs and interacting with families and carers.
  • Demonstrated understanding of the Community Services sector and ability to build strong relationships with agencies, clinical providers and key stakeholders.
  • Relevant experience in facilitating group activities for clients experiencing mental ill health.


  • Attractive Not For Profit Salary Packaging benefits.
  • Flexible work arrangements to suit your lifestyle!
  • Learning, development and career opportunities.


To obtain a position description and apply online visit Jobs@Mind by clicking Apply Now- reference number 14514. Online applications must be submitted by the close date.

We welcome applications from Indigenous Australians, people with a lived experience of mental ill health and recovery, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Worker Screening Check.

A position description is attached.

Apply Now

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