• Provide high quality reporting, business analysis and data management for a leading mental health services provider
• 1-year Fixed Term | Full time (38 hours per week) role
• WFH & Burnley Office Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualties, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. Mind has been supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives for more than 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion. 

About the role

The Business Intelligence (BI) business unit is responsible for key information management and delivery of high quality, timely data management, analytics and reporting to internal and external stakeholders. Partnering with the organisation, Business Intelligence maintains auditable records of information to demonstrate business compliance, prepares ongoing state and federal government statutory reporting, provides internal business reporting, supports dashboard requests, manages data analysis of customer information, delivers service performance data for stakeholders, coordinates performance reports for funders and supports submission of contractual obligations to meet business requirements.

We are seeking a high-performing, experienced Reporting Systems Analyst for a 1-year fixed term, full time opportunity to work at our new Central Office in the Richmond area. With work from home options, you will provide high quality data management and maintain auditable records, facilitate statutory, functional and technical reporting, coordinate service performance data and support submission of contractual obligations. This role will also support stakeholders with access to reliable accurate information, ensure data sources have undergone thorough Extract Transport Load (ETL) to the Data Warehouse, and monitor and manage system interfaces.

Key responsibilities

• Develop operational and analytical reports, manage reporting processes and automated mechanisms, maintain auditable records, facilitate data management and provide business analysis.
• Work collaboratively with the team to provide data solutions, solve issues and create meaningful reporting analyses, dashboards and datasets.
• Complete data extraction, preparation and analysis to facilitate statutory reporting, internal business reporting and service performance reports for funders.
• Support development of the Power BI platform, manage data integrity and maintain the Data Warehouse.
• Support stakeholders with advice, coaching and tools to enable access to data, utilisation of applications and guidance to ensure data accuracy.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Information Technology, Computer Science, Business Analysis, Data Analytics and/or equivalent experience in a similar industry.
• Significant demonstrated experience in a Business Analysis, Information Technology, Data Analytics or Project Management role.
• Strong business analysis, data management and reporting skills with capability to interpret business requirements and translate into functional and technical reporting.
• Proven stakeholder management, process improvement, strategic thinking, problem solving and decision making skills.
• Advanced knowledge of BI systems, data servers and systems, technology platforms, applications support, dashboard reporting and analytical tools including SQL, Power BI, Dynamics 365, CDS, Tableau, CRM tools and TechnologyOne.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Monthly Accumulated Day Off.
• Learning, development and career opportunities.
• Hybrid work

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 495539.

Please contact the person below for more information:

Human Resources Team

[email protected]

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.