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Case Manager

Mission Australia
  • Permanent Full Time | 38 hours/week
  • Location: Surry Hills NSW 2010
  • Salary: $83K + Super + Salary Packaging
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Missionbeat provides support for people experiencing homelessness with a specific focus on the provision of support for rough sleepers. This role provides the opportunity for the successful candidate to collaborate with the Missionbeat Community Liaison Team and other services to provide intense and on-going Outreach Case Management to people experiencing homelessness. The successful applicant will be required to undertake a range of activities including patrols, on street engagement, case management and post housing support.

Your Key Responsibilities:

  • Seek out and respond to initial engagement as well as referrals from other Specialist Homeless Services and conduct an initial assessment.
  • Provide ongoing outreach case management sessions and review progression.
  • Assist clients in the process of transition out of the service to independent living.
  • Actively participate and engage in interagency meetings/forums for the development of services for Aboriginal people and non-residents experiencing homelessness.
  • Create and manage individualised case files and ensure all external paperwork are intact.
  • Complete a range of other administrative duties for the efficient running of the service.

Requirements of Success

  • Relevant tertiary qualification and experience working in outreach programs
  • Excellent communication skills and relationship management skills
  • Drivers Licence
  • First Aid Certificate (or willingness to obtain)

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people and child-safe certificate.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected], using the subject line: Case Manager enquiry via EthicalJobs, or visit our Careers page for additional contact details.

If you need support to submit your application, please email [email protected].

Your benefits

  • Rewarding work - every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Generous discounts with health insurance and major retailers
  • Free external, confidential counselling and access to chaplaincy support.

How to Apply

To be considered for this opportunity, please click 'Apply Now'. As a committed Circle Back Initiative employer, we will respond to your application.

For further information regarding working with us, visit Working for Mission Australia.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.

How to apply

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