• $76,516 + super + not for profit salary packaging benefits + very remote location benefits
• Permanent Full Time Contract
• Location: Meekatharra WA 6642
• Rewarding work - every day you know you're making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Based in Meekatharra, the Crisis Support Worker is responsible for risk assessments, intake, safety planning, information sharing, and referrals to external services, informal counselling, advocacy, and detailed case notes.
We work in partnership with the Murchison Family Violence Coordinated Response Service, WA Police, the Department of Communities and other agencies, and in this position you will respond to referrals and offers support to families, particularly women & children at high risk, experiencing family violence in Meekatharra and the surrounding communities. We offer crisis accommodation for up to 72 hours to increase safety for our clients.

Your Key Responsibilities

• Respond to referrals from WA Police and medical services to provide support and crisis accommodation to women and their children following a violent incident.
• Provide on-call service and call-out support to families in times of crisis.
• Provide appropriate support including risk assessments, intake, safety planning, referrals, and information provision to respond to the needs of families experiencing violence to increase their safety.
• Advocate and liaise with external agencies on behalf of families including WA Police, courts, Government Depts., and other organisations.
• Adopt a holistic and culturally safe service model that considers the physical, mental, spiritual, cultural, emotional, and social wellbeing of Aboriginal people.
• Participate in interagency meetings and forums to promote the service, share information, and best practice and highlight community needs.

Requirements for Success

With a significant background in Community Services and/or Family Domestic Violence and/or Mental Health sectors, you will be confident in your assessment and case management processes.  Other requirements include:

• Associated Diploma with relevant experience or other appropriate qualification/experience
• Experience working with individuals & families with complex issues and needs
• Ability to create individualised case plans and undertake collaborative problem solving with families and other services
• Excellent communications skills (written & verbal) and the ability to adapt your method of communication to the client
• Experience and knowledge of Aboriginal cultural systems and protocols
• Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] using the subject line: Crisis Support Worker - Meekatharra enquiry via EthicalJobs or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Make a meaningful difference to the lives of Australians in need
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
• Very Remote Location Benefits include:
  • Additional $1,000 each year to help with cost of living in a remote area,
  • 5 weeks Annual Leave,
  • Access to up to 5 additional days Personal/carers leave each year.

How to Apply

To be considered for this opportunity, click 'Apply Now' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

Apply quickly to be considered for this important and diverse role