Who are we?

For over 30 years, Multilink Community Services Inc. (Multilink) has supported people across their life journey’s. We respond to the needs of individuals and diverse communities in ways accessible and with services that are relevant to supporting people to reach their potential. This includes young people, families, and our treasured ageing community.

Multilink is a Not-for-Profit organisation and verified as a specialist provider of services for culturally and linguistically diverse communities (CALD). Multilink is committed to delivering and proud to be recognized for our quality, safe and inclusive care. We support people from over 80 culturally diverse backgrounds annually, with our staff speaking over 44 languages.

Our key services include:

• Aged Care and Disability
• Employment & Training
• Community Engagement
• Settlement
• Youth Services

About the Role

As Administration Officer, you will be responsible for providing administrative support to our Aged Care and Disability Services Team. Providing critical support to multiple team members across a range of Aged Care and Disability programs.

The role requires a positive and compassionate attitude along with impeccable time management, attention to detail and organisational skills. We are looking for a self-starter, someone who enjoys working autonomously and thrives in a fast-paced and changing environment.

The Administration Officer plays a pivotal role in ensuring business operations run efficiently and smoothly. You will:

• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and enquiries
• Prepare consumer documentation (such as admission and discharge files for Consumers)
• Assist in reporting and data entry
• Assist senior staff with special projects as required

Our benefits

Our people are central to everything we do. We offer our staff members with:

• Salary packaging up to $15,900 and $2,550 per year for meals and entertainment expenses per year - this means you could take home even more pay each fortnight!
• One paid ‘Thank you’ day at the end of the year
• Employee Assistance Program
• Vehicles available for business use
• Free on-site parking

• Free Flu Vaccinations

Selection Criteria

• Qualifications in Business Administration and/or 3 years demonstrated experience in a similar role
• Demonstrated experience working with a highly diverse team, exhibiting a holistic approach to the delivery of service through working harmoniously and constructively in a team setting
• Demonstrated well developed time management and organisational skills with the capacity to work effectively within tight time constraints
• Demonstrated working knowledge of TRACCS (preferred) or similar client management system and DocuSign eSignature software (advantageous)
• Highly developed computer skills including proficiency in Microsoft Office Suite
• Exceptional level of detail and accuracy

Mandatory Requirements

• NDIS Worker Screening Clearance or Disability Services (Yellow Card Exemption)
• Working with Children Blue Card
• National Police Check (undertaken within the last 2 years)
• COVID-19 Vaccination (or approved exemption)
• Right to Work in Australia evidence

Please contact Sarah Ah Loy, Aged Care and Disability Services Manager for any additional information on Ph: 07 3808 4153

MultiLink acknowledges and pays respect to the Traditional Custodians of this land on which we work.

Please note: Only shortlisted candidates will be contacted.