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Clinical Liaison Coordinator - Genetics and Genomics

Murdoch Childrens Research Institute

Who Are We?

Victorian Clinical Genetics Services (VCGS) is a not-for-profit subsidiary of the Murdoch Children's Research Institute www.mcri.edu.au and provides a wholly integrated genetic testing, diagnostic and counselling service for health professionals, patients and their families across Victoria, Australia and globally. Our clinical geneticists and genetic counsellors work in close consultation with our medical scientists to provide the most accurate interpretation for complex genetic tests. VCGS also plays a pivotal role in research and development, driving translational research and policy development in the field of genetics.

We are committed to ensuring a positive working environment that values all backgrounds and experiences. We cultivate an inclusive culture that is underpinned by equal opportunity for all and a culture based on respect, consideration and dignity. We are also committed to developing our people and fostering an environment where learning and development is central to our staff reaching their full potential.

Your Opportunity:

The Clinical Liaison Coordinator will support the service delivery of high-quality genetics and genomics testing through the Genetics and Genomics Division of VCGS. The Genetics and Genomics Division, as an instrumental part of VCGS, is an innovative leader in the provision of genomics services at a national and international level. The successful candidate will have an opportunity to support the full suite of testing offered by the Genetics and Genomics Division, including clinical exome and whole genome sequencing service delivery, mitochondrial genome testing, prenatal diagnostic testing, cytogenetic and molecular genetic tests, . As a valued member of the Strategy, Support and Development team, you will play a key role in providing excellent customer service to assist in building and maintaining relationships with key stakeholders. This is a diverse role that will provide you with the opportunity to gain experience within busy diagnostic genetics testing service and to expand your knowledge of rapidly evolving genomics technologies. In this position you will support the day-to-day operational activities essential for the delivery of world class genomics services.

Your responsibilities include but are not limited to:

  • Acting as a point of reference for troubleshooting patient test requests (e.g. seek relevant clinical information, clarify test requirements, explain funding arrangements, provide referral pathway details where necessary).
  • Working closely with fellow Clinical Liaison team members and Customer Care admin team to ensure patient referrals include complete information and meet requirements for testing prior to triage meetings.
  • Communicating effectively with healthcare professionals and laboratory scientists
  • Collaborating with VCGS medical laboratory scientists regarding patient and clinician information.
  • Responding to internal and external emails and phone calls to deal with patient or clinician general enquiries and triage more complex enquiries to the Clinical Liaison and Genomics Business Manager as appropriate.
  • Contributing to ongoing process improvements to aid efficient pathways from request to report.
  • Supporting educational and promotional activities to assist referrers with an understanding of up to date clinical genomics test information.
  • Assisting with data generation for service evaluation and contribution to research publications.

Selection Criteria:

  • Minimum Bachelor of Science or Bachelor of Biomedicine with Honours in Genetics (human). Graduates of the Master of Genomics and Health are encouraged to apply.
  • Knowledge and understanding of genetic counselling, including medical, genetic and psychosocial aspects, however, please note this is not a traditional clinical genetic counselling role within the clinic.
  • Work with sensitivity to one’s own values and those of others.
  • Demonstrated motivation, initiative and ability to establish priorities, set and maintain deadlines.
  • Excellent communication skills, both written and verbal.
  • Exceptional attention to detail and a demonstrated ability to work to a high standard of accuracy as is required in a diagnostic laboratory.
  • Confident in the use of digital systems, including data bases, workflow tracking systems and standard programs including Word, Excel and PowerPoint.
  • Experience communicating with health professionals regarding patient needs would be an advantage.

What’s in it for you:

  • 12 Month Contract (Possible Extension).

  • Attractive Salary $71,488-$82,030 per annum + Super (with Salary Packaging).
  • Full Time.
  • Flexible Working Options.
  • Ongoing Career Development and Training.
  • Paid Parental Leave Scheme.
  • Health and Wellbeing Program and an Employee Assistance Program.

Apply Now!!

Download the position description. Any specific questions not answered in the position description should be directed to Justine Elliott Justine.elliott@mcri.edu.au, using the subject line: Clinical Liaison Coordinator - Genetics and Genomics enquiry via EthicalJobs.

If you believe you have what we're after please click 'Apply Now' to proceed with your application. In one document only please place your:

  • Cover Letter
  • Response to Key Selection Criteria
  • Resume

If you experience technical difficulties when submitting your application, please contact recruitment@mcri.edu.au quoting Position Reference.

On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

All applicants please be aware that in line with the Victorian Chief Health Officer’s Directions, all MCRI and VCGS workers must have received at least their first dose of a COVID-19 vaccination by no later than 29 October 2021 and be fully vaccinated by no later than 26 November 2021, unless a medical exception applies. Applicants will be required to provide their Australian Government COVID-19 Digital Immunisation Certificate/s as part of our pre-employment requirements.

We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with disability.

Should you require any specific support or adjustments please talk to us and we will be happy to accommodate.

All appointments are made subject to a satisfactory Police Check and a Working with Children check is compulsory.

Please note, applications will only be considered when submitted via the MCRI website via the apply now button below..

Thank you for your interest in this role. We look forward to receiving your application.

How to apply

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