• Systems Administrator (Flexible and remote locations considered)

ABOUT NASCA

NASCA is a national not-for-profit organisation that has been transforming the lives of thousands of Aboriginal and Torres Strait Islander Australians since 1995. We engage with Indigenous young people to improve school attendance and performance, develop specific career pathways and work-ready skills, build life skills, and strengthen cultural pride and identity.

ABOUT THE ROLE

NASCA is undergoing a digital transformation journey. As part of this work, there is a key focus on data and processes across our Fundraising, Marketing and Communications teams as well as in our key area of Programs.

After our initial work to develop the framework with the support of our external agency, this newly created role will be responsible for building our internal capability as the organisation continues to scale.

The Systems Administrator will be responsible for the day-to-day management of the Salesforce Platform and the new CRM project initiatives. The role will be critical to the maintenance, upkeep and optimisation of the Salesforce Platform, and supporting and leading new data projects across all areas of the organisation. You will be involved with new work from inception, design and build, through to change management, training and adoption.

Key Responsibilities

• Scope business needs into requirements to develop fit for purpose solutions with support from external providers, agencies and mentors.
• Translate business needs into user story requirements with acceptance criteria for application administrators and developers.
• Actively participate in team and organisation-wide planning and strategy sessions.
• Deliver ongoing training and development to key internal staff.
• Ensure information is shared and there is no single point of failure when it comes to data.
• Represent NASCA to all external stakeholders as our key data specialist.

The Systems Administrator is expected to maintain relevant certification/qualifications, and engage in continuous improvement to enhance job knowledge and contribution (including through not-for-profit user group meetings and Salesforce Trailhead).

Job pack for the position can be found at nasca.org.au or by clicking the link below.

NASCA Systems Administrator Job Pack