• Great opportunity for an experienced Operations Manager
• Attractive salary + 10% Super + Salary Packaging
• NFP, community-based organisation

About the Organisation

Northside Community Service is a not-for-profit, community-based organisation. We’ve been supporting our community in North Canberra – and beyond – since 1976. We’re a progressive and modern community organisation that embraces diversity, social justice and advocacy for those in our community whose voices are often unheard.

Northside supports young children through our high-quality early education services, children and young people through our youth programs and family support services, older citizens through our aged care services and support programs, and the wider community through our housing, community development, outreach and volunteer programs.

About the role

Northside now has a fantastic opportunity for an experienced Operations Manager to join their team in Canberra on a full-time, Ongoing basis.

Reporting to the Senior Manager - Aged Care, the role will be responsible for the strategic operations and administrative coordination for Northside’s Aged Care business area. The role is critical to ensuring that all clients receive accurate, timely, and consistent services and support.

The key responsibilities and duties for the role will include (but not be limited to):

• Provide leadership and support to employees around the administration and coordination of aged care services, including coordinating regular team meetings.
• Coordinate professional development, training and supervision opportunities for employees, and ensure that all required employee training is up-to-date and meets industry standards.
• In partnership with the Senior Manager – Aged Care and the Human Resources team, ensure clear management of performance concerns and creation of professional development plans in line with Northside’s approach to supporting performance;

Please view the position description for a full list of key responsibilities and duties.

About You

To be considered for this position you will need to meet the following criteria (but not limited to):

• Tertiary qualifications in Social or Community Services, Allied or Public Health, or similar.
• Significant experience in management, supervision and professional development of large, interdisciplinary teams.
• Demonstrated excellent communication skills with a proven experience of creating positive employee and client/customer experiences and people engagement.
• Proven experience in contributing to the management of organisational change.

About the Benefits

This is a unique opportunity to bring your strategic managerial skills to a passionate not-for-profit organisation that's improving the lives of people across North Canberra.

Northside is offering an attractive salary of $$92,694 - $96,804 per annum plus 10% superannuation.

You would also benefit from Public Benevolent Institute salary packaging options and highly flexible work arrangements, to suit your needs. Free car parking is also available on-site.

Employment with Northside

Northside Community Service is a child-safe organisation. The recruitment process will include questions related to previous workplace performance and understanding of child safety requirements, including Mandatory Reporting requirements and Northside’s obligations under the ACT’s Reportable Conduct Scheme. Successful candidates will be required to undergo screening (Working with Vulnerable People Card and National Police Check) to ensure their suitability to work in child-safe environments.

Northside takes a strong approach to the safety of our team, and those we work with. During the recruitment process, you will be informed about Northside’s approach to safety and asked about your own understanding of managing risk and safety. Successful candidates will be given a thorough induction that will include information and guidance on Northside’s approaches to safety.

Northside Community Service is an Equal Opportunity Employer. We welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse communities and LGBTIQA communities.

This is an excellent opportunity to develop new skills & advance your career with an organisation that champions diversity, choice & innovation. Make a positive difference - Apply Now!

Confidential enquiries may be made by contacting Stephanie Munk (Senior Manager - Aged Care) on 02 6171 8000 or emailing [email protected], using the subject line: Operations Manager enquiry via EthicalJobs.